Warranty Coordinator

1 week ago

Edmonton, Canada Rohit Group Full time

The warranty coordinator is responsible for providing excellent customer service and support. You will ensure that customers have a positive experience with their warranty and seasonal items, resolving any issues they may have in a timely and professional manner. You will also be responsible for maintaining accurate records of warranty coverage and claims.

**ESSENTIAL FUNCTIONS**
- Responsible for customer communications for all seasonal inquiries.
- Responsible for obtaining updates from the Construction team and maintaining seasonal tracking sheet.
- Communicate directly with trades on failed inspections for seasonal items.
- Update all documents to the on line portal.
- Booking all walk-throughs and inspections (includes pre-possession inspection, pre-occupancy walkthrough and possession, one-month walk through, and one-year walk throughs).
- Coordinate with other departments as required to facilitate above bookings.
- Manage Outlook calendar for Warranty Superintendents for customer appointments.
- Diagnose customer concerns and triage accordingly.
- Schedule initial trade days with homeowners and required trades.
- Create work orders and send to each trade as required.
- Create and send purchase orders to trades for non-warrantable work.
- Generate back charges as required.
- Follow up on open work orders if not closed in a timely manner.
- Update requires systems and processes on any correspondence with homeowners and updates from trades or field techs.
- Document management and general administration, including but not limited to:

- Warranty deficiencies on possession.
- Provide homeowners with necessary documentation.
- Electronic filing of all required documentation.
- Performs other related duties as assigned.

  • Warranty Coordinator

    1 week ago

    Edmonton, Canada Rohit Group Full time

    Are you Bold? Work for an organization that puts community at the heart of everything it does. Embrace work that is challenging, hard, dynamic, and fulfilling. Be a driver with a grit and determination that is deliberately sought. Build strong relationships with smart, knowledgeable, and diverse people. Warranty Coordinator The warranty/seasonal coordinator...

  • Warranty Service Coordinator

    2 weeks ago

    Edmonton, Canada Blackstone Homes Ltd. Full time

    Blackstone Homes Ltd. is Edmonton based home building company with 6 Show Homes in the Edmonton area. Our homes are built with the highest of standards - from foundation - finishing. Our motto is Better homes! Better Prices! **Warranty Coordinator/Office Administrator** Reporting to the Vice-President, the Warranty Service Coordinator will be responsible...

  • Warranty/seasonal Coordinator

    7 hours ago

    Edmonton, Canada Rohit Group Full time

    Do you want an exciting opportunity, a rewarding career, a sense of purpose, and the chance to connect with others? We are adding a talented individual to our team it could be YOU!_ **Warranty Coordinator** The warranty/seasonal coordinator is responsible for providing excellent customer service and support. You will ensure that customers have a positive...

  • Warranty Coordinator

    4 hours ago

    Edmonton, Alberta, Canada Akash Group of Companies Full time $40,000 - $60,000 per year

    The OpportunityConnecting with talented professionals who are passionate about their craft and eager to make a meaningful contribution to their team, is how we build our Bench. While we may not have an immediate opening today, we anticipate future opportunities as our organization continues to grow rapidly. Do YOU want a seat on our Bench?By joining our...

  • Warranty Coordinator

    56 minutes ago

    Edmonton, AB TE X, Canada Akash Homes Full time $60,000 - $90,000 per year

    Warranty & Seasonal CoordinatorsAbout UsLife is complicated enough. At Akash Homes, we believe building a home shouldn't be. We've grown fast by doing things differently - removing surprises, prioritizing quality, and delivering homes that feel as good as they look. We're scaling quickly across Western Canada, and we need people who are ready to dig in and...

  • Service and Warranty Coordinator

    2 weeks ago

    Edmonton, Canada Singh Builders Ltd. Full time

    **Job Summary** **Responsibilities** - Manage the warranty claims process from initiation to resolution, ensuring timely and effective handling of all claims. - Analyze warranty data to identify trends, root causes, and areas for improvement in product quality. - Daily Correspondence with home owners and trades regarding warranty issues and scheduling. -...

  • Warranty Superintendent

    7 days ago

    Edmonton, Canada Rohit Group Full time

    The Warranty Superintendent will be responsible for customer and trade assessments, correspondences and bookings in a timely manner. They ensure that customers have a positive experience with their warranty, resolving any issues they may have in a timely and professional manner. ESSENTIAL FUNCTIONS Customer Walkthroughs & Education Lead pre-occupancy and...

  • Warranty Superintendent

    7 days ago

    Edmonton, Canada Rohit Group Full time

    The Warranty Superintendent will be responsible for customer and trade assessments, correspondences and bookings in a timely manner. They ensure that customers have a positive experience with their warranty, resolving any issues they may have in a timely and professional manner. ESSENTIAL FUNCTIONS Customer Walkthroughs & Education Lead pre-occupancy and...

  • Warranty & Seasonal Coordinator

    4 hours ago

    Edmonton, AB TE X, Canada Akash Homes Full time US$55,000 - US$80,000 per year

    About UsLife is complicated enough. At Akash Homes, we believe building a home shouldn't be. We've grown fast by doing things differently - removing surprises, prioritizing quality, and delivering homes that feel as good as they look. We're scaling quickly across Western Canada and we need people who are ready to dig in and help shape what comes next. If...

  • Service & Warranty Coordinator

    2 days ago

    Edmonton, Canada Divine Hardwood Flooring Ltd. Full time

    **WHO ARE WE?** Divine Flooring offers a high energy and fun working environment that fosters teamwork and personal and professional growth. What’s it like to work at Divine Flooring? Walk through the front door and you’ll know right away, you’ll feel the excitement. We are a young and progressive company that puts the right teams on the field with...