Warranty Service Coordinator
2 weeks ago
Blackstone Homes Ltd. is Edmonton based home building company with 6 Show Homes in the Edmonton area. Our homes are built with the highest of standards - from foundation - finishing. Our motto is Better homes Better Prices
**Warranty Coordinator/Office Administrator**
Reporting to the Vice-President, the Warranty Service Coordinator will be responsible for customer and trade correspondences, all warranty related bookings and work completed in a timely manner.
**ROLE AND RESPONSIBILITIES**:
- Daily correspondence with home owners and trades regarding warranty issues and scheduling trade day.
- Coordinate with warranty technician and ensure trade repairs are completed according to standards and specifications.
- Schedule walk through with home owners for pre-possession and possession of homes as well as 30 days and 1 year walk through after they moved in.
- Follow up with trades and homeowners to ensure all work is complete on time.
- Record all work completes and create a process for recording any outstanding items.
- Report every week the to the management regarding all finish and outstanding work.
- Assist the Management in other office duties.
**REQUIREMENTS**:
- Experiance in the warranty department in residential construction.
- People friendly and well versed in customer service.
- A minimum of 5 years’ experience in construction industry.
- Good communication and writing skills.
- Able to work in a fast paced environment.
- Knowledge of Alberta New Home Warranty book.
**Job Types**: Full-time, Permanent
**Salary**: $32.00-$35.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
**Education**:
- Secondary School (preferred)
Work Location: In person
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