Front Desk

2 weeks ago

Sherwood Park, Canada Arkadium Retro Arcade Inc Full time

Position Title

Front Counter / Bartender

**Summary Description**

We are looking for an enthusiastic front counter / bartender to provide an excellent guest experience. The front counter / bartender’s main job is to greet guests, take admission payments, serve food and be able to serve non-alcholic and alcoholic drinks. All positions are part-time and compensation includes an hourly wage of $15/hour plus tips.

**Position Responsibilities**
- Collect payment and operate POS (Square)
- Interacting with customers, taking orders and serving hot dogs, light snacks and drinks
- Answering phone calls and placing orders through phone
- Preparing alcoholic or non-alcoholic beverages for bar and patrons
- Mix ingredients to prepare cocktails
- Wash glassware and utensils after each use.
- Check customers’ identification and confirm it meets legal drinking age
- Determine when a customer has had too much alcohol, stop serving and confirm the patron has a safe ride home.
- Refusing service, arranging a taxi or even calling the police if necessary.
- Clean up after guests and clean the work area.
- Cleaning glass on pinball and arcade machines
- Cleaning pinball playfields, waxing, changing pinball rubbers, balls and LED’s
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
- Other duties as required.

**Knowledge and Skills**:

- High-School Diploma, G.E.D. or equivalent.
- Completion of AGLC Pro-Serve Training is required
- Safe Food Handling certificate is an asset.
- Completed Bartending classes is an asset.
- Computer literacy, experience with Square software
- Positive attitude and excellent communication skills
- Ability to keep the beverage bar organized, stocked and clean
- Ability to lift 50lb when required.
- Must be able to work a flexible schedule including days, nights, weekends and holidays.
- Excellent communication, interpersonal and presentation skills.
- Experience in all aspects of customer service and people management
- A general high-level understanding of operating pinball and arcade machines

**Job Type**: Part-time
Part-time hours: 12 per week

**Salary**: $15.00 per hour

**Benefits**:

- Casual dress

Schedule:

- 4 hour shift
- Day shift
- Evenings
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Sherwood Park, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Bartending: 1 year (preferred)

Licence/Certification:

- ProServe (required)

Work Location: One location

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