Service Advisor
1 week ago
Rush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 15 locations in Ontario and almost 600 employees and growing, we are looking for top talent to join our team.
Reporting to the Service Manager, the Service Advisor is responsible for scheduling service repair work and following the progress of repairs throughout the shift.
**Responsibilites**
- Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.
- Scheduling service appointments.
- Provides customers with complete and accurate written cost estimates, establish time require to complete work.
- Prepares orders by describing symptoms, problems, and causes discovered, as well as repairs and service required.
- Obtain customer signature on repair orders.
- Establish customer method of payment.
- Obtain credit approvals.
- Check on progress of repairs and contact customers regarding changes in estimate or promised time.
- Review and close repair orders.
- Explain completed work and all charges to customers
- Cross trained as a parts counter person.
- Complies with all relevant Health & Safety, and Environmental policies and procedures.
- Expected to have a positive attitude and promote a healthy work environment.
- Other related duties as assigned by management from time to time.
**Basic Qualifications**
- High School Diploma or equivalent. College or post-secondary education is preferred.
- Previous experience in Heavy Truck, Automotive or related industry experience preferred.
- Competency in the following areas required; customer service, administrative skills, team building, proficiency with software and computers.
- Strong interpersonal skills and customer focus.
- Excellent written and verbal communication skills.
- SAP experience is an asset
- Criminal Record Check.
- Valid driver’s license and Drivers Abstract.
**We offer the following Benefits**
- We offer exceptional compensation and benefits, RRSP, boot allowance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
**We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada. Please be advised that only those selected for an interview will be contacted.
Minimum Pay Rate
CAD $0.00/Hr.
Maximum Pay Rate
CAD $0.00/Hr.
-
Ottawa, Canada Leading Advisor Inc. Full time**Financial Services Administrator-Path To Financial Advisor** Are you ready to join a high-performing, proudly branded insurance and financial services agency where excellence is the standard — not the exception? We are currently seeking a **licensed, fully bilingual Financial Administrator** who is passionate about client service and eager to grow into...
-
Service Advisor
5 days ago
Ottawa, Canada Belair Toyota Full timeBelair Toyota is looking for a FULL-TIME SERVICE ADVISOR **Position overview**: The Automotive Service Advisor acts as a liaison between customers and our service team, ensuring an exceptional customer experience. This role requires a proactive and enthusiastic individual who is passionate about customer service and knowledgeable in automotive maintenance...
-
Service Advisor
2 weeks ago
Ottawa, Canada Belair Toyota Full timeBelair Toyota is looking for a FULL-TIME SERVICE ADVISOR **Position overview**: The Automotive Service Advisor acts as a liaison between customers and our service team, ensuring an exceptional customer experience. This role requires a proactive and enthusiastic individual who is passionate about customer service and knowledgeable in automotive maintenance...
-
Service Advisor
2 weeks ago
Ottawa, Canada AutoCanada Inc. Full time**AutoCanada**, the largest publicly-traded automotive group in Canada, is **NOW HIRING** an experienced **Automotive Service Advisor **to work at 417 Nissan! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is...
-
Service Advisor
3 days ago
Ottawa, Canada Belair Lexus Full time**Job Overview** We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be the primary point of contact for our customers, providing exceptional service and ensuring their satisfaction with our automotive repair services. This is an excellent opportunity for someone with...
-
Service Advisor
1 day ago
Ottawa, Canada Ottawa Jeep Dodge Dealer Full timeJob description Do you have an excellent customer service record, and are you looking for an opportunity to turn that into a great career with above average earning potential? The Service Advisor has the opportunity to interact with thousands of customers to build customer loyalty by developing trust and ensuring confidence in Ottawa St Laurent Jeep & Ram....
-
Service Advisor
1 week ago
Ottawa, Canada Toromont Cat Full timeToromont Cat is looking for a Service Advisor to join our team! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will...
-
Program Advisor
1 week ago
Ottawa, Canada Ontario Public Service Full timeThe Ministry of Children, Community and Social Services has an exciting opportunity for you to demonstrate your expertise in interpreting legislation, applying problem-solving and analytical skills, and supporting sector staff by conducting compliance inspections of agencies providing services for adults with developmental disabilities. You will join a team...
-
Service Advisor
1 week ago
Ottawa, Canada Toromont Cat Full timeToromont Cat is looking for a Service Advisor to join our team! This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will...
-
Porsche Service Advisor
1 week ago
Ottawa, Canada Mark Motors Porsche Full timeWe are looking for a **Service Advisor to join our Porsche team**! As a Service Advisor, you are the personal advisor and service salesperson to our customers. It is important that you recognize the importance of going beyond what the customer expects and provide exceptional service. Some of your responsibilities include and are not limited to: - Greets...
