Office Manager

This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you’ll be one of the pioneers shaping this transformation.

As an Office Manager, you’ll be responsible for managing the day-to-day operations of the office and be the go-to-person for anything related to the office administration. You will be responsible for managing all aspects of the office operations and you will also be instrumental in helping to build our company culture. We're looking for an energetic and organized person who excels at tackling new challenges on a daily basis. The environment at RideCo is dynamic, fast-paced, and energetic - each day will be different and exciting

**Your day-to-day responsibilities will include**:

- Manage office operations and procedures, ensuring a well-organized and efficient work environment
- Coordinate the purchasing of office supplies, snacks, equipment, ensuring proper stock levels are maintained
- Ensure efficient use and operation of shared spaces, including kitchen, boardrooms, common areas, storage rooms, etc. This includes appropriate configuration, layout, and maintenance of equipment, supplies, and cleanliness
- Implement and maintain office policies and procedures to ensure compliance and efficiency
- Build and maintain relationships with vendors as needed, including those for marketing materials, office supplies, equipment and maintenance, cleaning services, and more
- Ensure organization and general cleanliness of the office environment
- Manage office space planning, including regular seating adjustments
- As the Social Committee Lead, organize, coordinate, and facilitate all office activities, and events
- Adjust work schedule to accommodate evenings/weekends as needed for after-hours events and maintenance purposes
- Support the onboarding of new employees by providing office orientation and serving as RideCo’s cultural ambassador
- Responsible for timely and efficient incoming and outgoing correspondence, including mail, packages, and other items requiring shipping and receiving. Ensure mail is routed to appropriate internal departments
- Certified, or willing to be certified, member of the Joint Health and Safety Committee
- Other duties/projects as assigned

**Preferred Qualifications and Experience**:

- Demonstrated experience as an Office Manager or other relevant administrative support experience, preferably in a start-up environment
- Post-secondary diploma/certificate in office or business administration or a related discipline preferred
- Excellent computer skills, including a high degree of proficiency in Google Suite, and Microsoft Office
- Experience handling confidential information and maintaining professionalism in all business areas and interactions
- Excellent oral and written communication skills
- Strong organizational skills and high level of attention to detail
- Location: Based in Kitchener
- Waterloo, Ontario

**Compensation and Benefits**:

- Base Salary: $60K - $70K + stock options
- Work-Life Balance & Additional Perks: Flex-time work schedules, vacation time, bi-weekly catered lunches, social events, casual dress code
- Benefits Plan: Medical, dental, prescription, life/health spending accounts and more
- Work Environment: Located in KW's most desirable work space in the heart of Uptown Waterloo. This is a full time, in-office role.
- Commuter Program: Complimentary rides to and from work in Waterloo Region

**Who we are**:
RideCo powers on-demand transit. Public transit agencies and fleet operators use RideCo's cloud-based software platform to provide on-demand shared rides in dynamically routed buses and vans. RideCo is growing rapidly, and it is the most adopted on-demand paratransit and microtransit software among the 10 largest cities in the United States. Our marquee clients include Philadelphia’s SEPTA, Los Angeles Metro, San Antonio Metro, and Houston Metro.

RideCo’s software powers a diverse range of use cases, including paratransit, residential/ suburban travel; first-mile-last-mile connections for transit hubs; and corporate employee transportation. The success of these services is supported by the industry's best customer service, including a 95% plus customer retention rate. We are investing to scale up and capture the growing demand for on-demand shared rides solutions.