Appointment Coordinator

2 weeks ago

St John's, Canada Steele Honda Full time

Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Destination of Choice for Everything Auto” for employees and customers alike.

**Steele Honda **is seeking an Appointment Coordinator to join our team in St. Johns**

As an employee of Steele Auto Group, we always put you first. You can expect competitive compensation packages with flexible health and dental plans to match your needs. Our Employee and Family Assistance program offers a portfolio of healthcare services to keep you and your family healthy. As Atlantic Canadas Largest Automotive Dealer Group, we offer an industry-leading retirement savings plan with employer match and opportunities for growth and advancement to support our employees' futures.

As an Appointment Coordinator, you must be passionate about providing exceptional customer service and will deliver high quality, accurate information in a courteous manner.

**Responsibilities include but are not limited to**:

- Initiate customer interactions (though outbound campaigns) and educate customers on the opportunity to have their automotive service needs taken care of at our partner dealerships.
- Partner with our dealerships to ensure that Customer Satisfaction Index targets are exceeded.
- Stay current on all ongoing tools and campaigns Steele Auto Group or our partner dealerships are running and support them with full commitment.
- Efficiently manage workload to ensure customers are handled productively.
- Accurately document customer details in all appropriate systems and tools so that customers are supported seamlessly throughout their Steele Auto Group Service Experience.
- Appropriately communicate any situation (customer or otherwise) requiring additional support for resolution.

**Requirements**:

- Ability to communicate in multiple stream
- Proficient in Microsoft Office Suite (Outlook, Excel, Word)
- Previous experience in a customer focused role, with an ability to see things from different perspective
- Effective, Two-Way Communication skills
- Organized with ability to prioritize work
- Strong technical skills and highly motivated
- Works well both independently and as part of a team
- Strong multi-tasking ability

**Why Steele Auto?**
- Competitive compensation package with flexible health and dental plans
- Virtual healthcare and mental health/wellness support programs
- Employee and Family Assistance Program
- Industry-leading Retirement Savings Plan with employer match
- Opportunities for career growth and advancement
- A safe, inclusive, and dynamic work environment

  • Admissions Appointment Coordinator

    2 weeks ago

    St. John's, Canada Academy Canada Full time

    _**Academy Canada**_ **is hiring an Appointment Coordinator** **This Role Is Right for You If**: - You love talking to people and feel comfortable on the phone; - You are confident, assertive, and persistent; - You’re highly responsive and a clear communicator; - You’re known for being results-driven; - Ultimately, you’ll make a great first...

  • Appointment Coordinator

    1 week ago

    St. John's, Canada Capital Mitsubishi Full time

    Mitsubishi is known to create innovative products and services that deliver the highest levels of engineering and quality. At the same time, the focus is always on showing value to our customers and earning their trust. The main objective of this role is to increase the operational efficiency of Capital Mitsubishi's Service Department. This involves the...

  • Appointment Coordinator

    2 days ago

    St. Albert, Canada St. Albert Dodge Full time

    **St. Albert Dodge** is looking for a **Service Appointment Coordinator** in **St. Albert**! **St. Albert Dodge** is one of the region's best dealerships, serving the St. Albert and surrounding community in Alberta for many years. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help...

  • Appointment Coordinator

    1 week ago

    St. Albert, Canada St. Albert Dodge Full time

    **St. Albert Dodge** is one of the region's best dealerships, serving the St. Albert and surrounding community in Alberta for many years. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and...

  • Appointment Coordinator

    2 days ago

    St. Thomas, Canada Ford Full time

    Job Title**:Appointment Coordinator** Location: St. Thomas Ford Lincoln, Service Department **Job Type**: Full-Time Hours: Monday to Friday, 8:00 AM to 4:00 PM **Job Summary**: **Key Responsibilities**: Answer Incoming Calls: - Respond promptly to incoming phone calls with a friendly and professional demeanor. - Address customer inquiries regarding...

  • Service Appointment Coordinator

    5 days ago

    St. Catharines, Canada John Bear Buick GMC - St. Catharines Full time

    Service Appointment Coordinator **Salary** $36,000-$45,000 a year **Position Summary**: **Responsibilities**: - take incoming calls from customers and make outbound calls to our existing customers to generate service appointments - keep customer information updated in our systems - manage appointment schedule - stay up to date on dealer and...

  • Administrative Coordinator

    2 weeks ago

    St. John's, Newfoundland and Labrador, Canada Day & Ross Full time

    DescriptionYou belong at Day & Ross. Administrative CoordinatorFull-timeSt John's, NLSchedule: 6pm -2:30am (Night Shift)The Administrative Coordinator is responsible for manifesting, scanning, POD'ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes...

  • Service Appointment Coordinator

    2 weeks ago

    St. Catharines, Canada John Bear Auto Group Full time

    **About the Role**: - Contact customers to generate service appointments - Manage and schedule appointments - Provide exceptional customer service when dealing with customers - Ensure customers understand their vehicles’ maintenance needs, how we can help meet those needs, and the benefits of ensuring scheduled services are performed on time and by...

  • Service Appointment Coordinator

    2 days ago

    St. Catharines, Canada John Bear Buick GMC Full time

    **About the Role**: - Contact customers to generate service appointments - Manage and schedule appointments - Provide exceptional customer service when dealing with customers - Ensure customers understand their vehicles’ maintenance needs, how we can help meet those needs, and the benefits of ensuring scheduled services are performed on time and by...

  • Branch Care Coordinator

    2 days ago

    St. John's, Canada VitalAire Canada Inc Full time

    _**Company Information**_ VitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. VitalAire empowers patients who have sleep apneaor require home oxygen therapy through ongoing respiratory support and compliance. - **Here is what you will...