Admissions Appointment Coordinator

6 days ago

St John's, Canada Academy Canada Full time

_**Academy Canada**_ **is hiring an Appointment Coordinator**

**This Role Is Right for You If**:

- You love talking to people and feel comfortable on the phone;
- You are confident, assertive, and persistent;
- You’re highly responsive and a clear communicator;
- You’re known for being results-driven;
- Ultimately, you’ll make a great first impression.

**If this sounds like you, we want to hear from you**

As an Appointment Coordinator, you’re driven by getting results. You understand the balance of being persistent without being pushy, and your friendly demeanor puts callers at ease. Your daily responsibilities are to call leads and book an appointment. These leads come from our campaigns, so they are generally expecting a phone call, but you should be comfortable talking to anyone.

Your day-to-day work includes:

- Outbound calling/contacting leads (up to 50-60+ contacts per day)
- Positively representing our company
- Using a script to ask or answer questions
- Booking appointments in our System
- Demonstrating a pleasant and professional demeanor
- Communicating clearly and effectively
- Texting leads to book appointments
- Write notes on contact records of leads so our clients and team remain informed
- Communicate with our internal team
- Completing end-of-day reports

**What You’ve Got To Offer**:

- Clear, friendly voice;
- Results-driven;
- Good attention to detail;
- Ability to handle rejection and overcome objections;
- Ability to work independently;
- Strong interpersonal skills and very comfortable on the phone;
- Strong technical skills;
Hourly rate of $16, plus opportunities to earn monthly bonuses when goals are met;

**Salary**: $15.50-$16.00 per hour

Additional pay:

- Bonus pay

Schedule:

- 8 hour shift

Ability to commute/relocate:

- St. John's, NL: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

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