Volunteer Services Manager

**About Shelter Movers**

Shelter Movers is a national, volunteer-powered charitable organization providing moving and storage services at no cost to individuals and families fleeing abuse. We collaborate with local businesses and community agencies to support people, primarily women and children, as they transition to a life free of violence. Every year, in collaboration with community partners, our volunteer teams contribute over 65,000 hours to support people transitioning to lives free of violence and abuse.

Working at Shelter Movers means creating a meaningful impact for families experiencing abuse. It also means showing allyship and playing a tangible role in breaking the cycle of gender-based violence in Canada. We are growing and looking to add caring, compassionate, and competent people to join our team.

**About this Role**

Shelter Movers is seeking a Volunteer Services Manager to lead a team of volunteers to develop and execute the Volunteer Services Strategy. Reporting directly to the local Chapter Director, this pivotal role involves supporting the execution of the strategic plan among volunteer functions, refining policies and procedures, and overseeing project management initiatives.

**Who will love this job?**
- A caring, compassionate and competent individual who understands the intersectionality of challenges faced by women and particularly survivors of abuse in the local community
- An ally wanting to play a tangible role in breaking the cycle of gender-based violence in Canada.
- A change-maker looking to create a meaningful impact for families experiencing abuse

**What you’ll be responsible for**:

- Supporting the Chapter Director and National Volunteer Services Director in executing Shelter Movers’ strategic plan, as it relates to Volunteer Services across Greater Moncton and New Brunswick
- Select, train and manage a large team of volunteers
- Grounding recommendations and decisions in evidence, using key performance indicators to understand volunteer behaviour
- Attending recruitment and engagement events in person
- Providing reports and analysis where necessary to demonstrate the effectiveness of current policies and procedures
- Actively contributing to national Volunteer Services team meetings and with ideas and feedback on national initiatives and procedural changes
- Managing ongoing and temporary projects (e.g., student placement programs) as needed
- Facilitate volunteer on-boarding process and orientations as needed
- Assisting other chapter-level functions when necessary, including attending moves
- Champions effective leadership, guiding and unifying teams towards shared objectives
- Masters the art of multitasking, efficiently juggling multiple responsibilities
- Commands attention with powerful public speaking skills, captivating diverse audiences.
- Pioneers innovative thinking, anticipating and addressing future challenges with foresight
- Exemplifies empathy in all interactions, fostering profound understanding and unwavering support
- Maintains a supportive, approachable, trauma-informed, anti-racist, anti-oppressive, client-centered, and inclusive communication style
- Makes decisions using astute judgment
- Actively engages with the community, demonstrating a community-minded approach
- Exhibits strong emotional intelligence, navigating interpersonal dynamics with sensitivity
- Communicates with precision and influence, articulating ideas with compelling clarity
- Collaborates seamlessly within teams, fostering synergy and collective achievement
- Adapts swiftly to changing landscapes, pivoting priorities with agility and resolve
- Embodies unwavering reliability and integrity, consistently exceeding expectations
- Possesses knowledge of the Violence Against Women and Gender-Based Violence sectors, with specific familiarity with women's shelters as a strong asset.

**Role Details**

35 hours/week (Flexible)
- Salary: $55,000-$65,000 depending on experience
- Location: Moncton, New Brunswick (Work from home, but local travel necessary)

**Perks at Shelter Movers**:

- Health/Dental Coverage
- Phone Stipend
- Employee Assistance Program
- Discounted fitness membership
- Parental Top-up
- Paid time-off



**Equal Opportunity Statement**

Pay: $55,000.00-$65,000.00 per year