Administration Coordinator/ In-office
1 week ago
Company:
ClaimsPro LP
Administration Coordinator/ In-office (Thunder Bay, Ontario Canada)
Role Summary
Competencies
- Professional demeanor and strong customer service skills
- Strong communication skills, both written and verbal
- Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
- Reliable and punctual
- Ability to work independently with minimum supervision
- Excellent organizational skills / ability to prioritize
- Demonstrated attention to detail
Responsibilities
- Collation
- Proof reading
- Answering and screening calls
- Greeting clients and guests
- Handling incoming and outgoing mail including couriers
- Arranging for service of office equipment (copiers, telephones, etc)
- Document control: maintain client files, photocopy and distribute documents, scan mail and faxes, attach to online claims files and put hard copy to file. Prepare files for closing.
- Opening new client claims and set up in the system
- Claim file management - assisting adjusters with updating files
- Administrative support to the Branch Manager
- Work with other administrators in the Region in a workflow pool
- Entering office expenses for cheque requests
- Other duties and projects as assigned
Qualifications & Experience
- Grade twelve diploma
- Previous experience within a dynamic team will be given preference
- Experience in an administrative support role
- Previously demonstrated ability and comfort level using other software/databases
- Demonstrated ability to manage changing priorities and proven organizational skills
- Demonstrated behaviors showing initiative and follow-up skills
- Demonstrated ability to maintain a high level of confidentiality
- Demonstrated professionalism and work ethic
- Proven ability to contribute to and work well within a team environment
- Intermediate typing and experience with Word, Excel & Outlook skills are required
Unsolicited Outreach Statement - Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third
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