Reception - Administrative Assistant

As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

**Job Summary**:
The Reception Administrative Assistant represents the company in the utmost positive light and friendly manner, providing reception services and clerical support to other departments efficiently and in an organized way, while taking into consideration the company’s commitment to our seven core values, one of which is sustainability (people, planet, and profit), in the planning and implementation of all actions related to the area of responsibility.
- Greet visitors and monitor visitor sign-in system
- Handle inquiries from the public, customers and staff
- Is knowledgeable of staff movements
- Administer all company mail; receive and sort incoming mail and process outgoing mail
- Coordinate courier pick-up and deliveries
- Monitor coffee bar; ensure adequate stock for menu items, prepare beverages for guests, arrange for cleaning of machines and dishware, maintain inventory
- Help with catering of events throughout the year and clean-up as required
- Monitor sign in/out system for equipment loans
- Monitor Outlook calendar for meeting room bookings
- File and mail out invoices
- Provide clerical services such as photocopying, faxing, typing, commissary product mark downs, product information binder preparation, and filing for various departments
- Maintain and prepare new employee policy manuals
- Set up for new employee orientations (catering, gift bags, name placards, etc.)
- Maintain all benefits folders for employee reference
- Prepare life event gifts and arrange courier
- Monitor reception vicinity and front property access
- Maintain employee communication boards in lunch rooms and by punch clocks
- Order and restock office supplies
- Will be required to cross-train in various locations
- Follow and adhere to all given instructions including work procedures, Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMP)
- Strictly adhere to and observe all safety policies as outlined in the company policies and training sessions
- Other duties as assigned

**Requirements**:
Technical
- Completion of two years of post-secondary education in business administration or other relevant discipline
- Minimum 1 year experience in an administrative office setting
- Minimum 3 days of work per week as assigned, with flexibility to work more than 3 days per week if necessary
- Switchboard experience
- Excellent phone manner, as well as verbal and written communication skills
- Knowledge of customer service practices and principles

Attributes
- Professional appearance, with a friendly and cheerful disposition
- Exceptional interpersonal skills
- Able to handle busy work environment, with willingness to take initiative
- Able to multitask and manage changing or competing priorities
- Good organization skills and attention to detail
- Reliable with good work habits (i.e., punctual and good attendance)
- Able to work as part of a team
- Confidential and discreet
- French speaking ability is an asset
- Access to a reliable vehicle is an asset

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.