Administrative & Dispatch Assistant

6 days ago

Coquitlam, Canada Overhead Door Co of Vancouver Full time

Overview:
ABOUT OVERHEAD DOOR CO OF VANCOUVER

With over 60 years in business, Overhead Door Co of Vancouver (OHD) has installed and serviced all types of overhead doors, garage gates and more. We are a family-owned and operated company, providing the best service and most experienced technicians in Western Canada. Holding the only distributorship of Overhead Door products in BC, OHD is proud to be part of a company that has created, named and led an entire industry with continuous innovation and design.

**We do safe. We do quality. We do it right. We are family.**That is what OHD is all about. Each day, our team shows up and embodies these values. It is because of this, that our team has an average tenure of over 15 years with the company and is helping us to continue to grow and expand year-over-year.

**Responsibilities**:

- Assist the lead Dispatcher in all aspects of day-to-day operations.
- Help generate the following day’s schedule for technicians, providing backup as needed.
- Handle incoming service calls and create service requests from customers, following OHD procedures and protocols.
- Assist the lead Dispatcher in assigning current day service requests to technicians based on skill sets and work requirements.
- Contact customers to schedule planned maintenance (PM) or to complete approved quoted repairs.
- Perform accurate and efficient data entry tasks.
- Operate phone systems to communicate with drivers and customers.
- Provide general office support.
- Maintain a clean and organized office environment.

**Skills & Qualifications**:

- Minimum of 1 year of experience in customer service, reception, or administrative roles.
- Familiarity with computers, MS Office, and the ability to learn new technologies.
- Strong customer service focus for both internal and external stakeholders.
- Team player with effective communication skills.
- Self-directed with strong time-management abilities.
- Ability to multi-task in a fast-paced, high-pressure environment.
- Excellent written and verbal communication skills.

**Why Join Us**:
We are committed to the professional development of our employees and believe in promoting from within. This role offers a clear path for career advancement and is an excellent opportunity for someone looking to grow in a supportive, growth-oriented company.

Pay: $20.00-$23.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

**Experience**:

- dispatching: 1 year (required)

Work Location: In person

  • Dispatch Assistant

    1 week ago

    Coquitlam, Canada Overhead Door Co of Vancouver Full time

    Overview: ABOUT OVERHEAD DOOR CO OF VANCOUVER With over 60 years in business, Overhead Door Co of Vancouver (OHD) has installed and serviced all types of overhead doors, garage gates and more. We are a family-owned and operated company, providing the best service and most experienced technicians in Western Canada. Holding the only distributorship of...

  • Dispatch Assistant

    2 days ago

    Coquitlam, BC VK Z, Canada Clark Freightways Full time

    Full-Time Dispatch Assistant Monday to Friday – 06:00AM-2:30PMAbout Us:Clark Freightways is a leading BC-based freight carrier, privately owned and operated since 1957. Consistent practice of our founding values of Integrity, Accountability and Teamwork has helped us build our reputation as a reliable freight carrier, and a fair employer.We are looking for...

  • Dispatcher

    2 weeks ago

    Coquitlam, Canada Standard Truck & Crane Ltd. Full time

    Standard Truck & Crane Ltd. is looking for an experienced Dispatcher with a strong work ethic. This position will require an individual who can be enthusiastic, organized, detail-oriented, self-motivated, a team-player and able to work in a fast-paced environment with mínimal instruction. - Must be able to schedule/secure loads as well as possess the...

  • Dispatcher

    1 week ago

    Coquitlam, Canada CLARK FREIGHTWAYS Full time

    **Full-Time Dispatcher** **Monday to Friday - 4:30AM-1:00PM** **About Us**: Clark Freightways is a leading BC-based freight carrier, privately owned and operated since 1957. Consistent practice of our founding values of _Integrity, Accountability and Teamwork_ has helped us build our reputation as a reliable freight carrier, and a fair employer. **What...

  • Dispatcher

    4 days ago

    Coquitlam, Canada Waste Control Services Full time

    Dispatcher Job Description Waste Control Service (WCS) is a private, locally owned, and operated recycling and waste management company offering solutions for sustainable management of all things waste. We offer collection services and consultation for both residential communities as well as commercial, industrial, and institutional organizations...

  • Dispatcher

    1 week ago

    Coquitlam, Canada Waste Control Services Full time

    Dispatcher Job Description Waste Control Service (WCS) is a private, locally owned, and operated recycling and waste management company offering solutions for sustainable management of all things waste. We offer collection services and consultation for both residential communities as well as commercial, industrial, and institutional organizations...

  • Dispatcher

    1 week ago

    Coquitlam, Canada Waste Control Services Full time

    Waste Control Service (WCS) is a private, locally owned, and operated recycling and waste management company offering solutions for sustainable management of all things waste. We offer collection services and consultation for both residential communities as well as commercial, industrial, and institutional organizations exclusively in the Greater Vancouver...

  • Truck Dispatcher

    2 days ago

    Coquitlam, Canada CLARK FREIGHTWAYS Full time

    **Full-Time Truck Dispatcher** **Monday to Friday - 11:0AM-7:30PM** **About Us**: Clark Freightways is a leading BC-based freight carrier, privately owned and operated since 1957. Consistent practice of our founding values of _Integrity, Accountability and Teamwork_ has helped us build our reputation as a reliable freight carrier, and a fair...

  • Office Assistant and Tow Truck Dispatcher

    2 weeks ago

    Port Coquitlam, Canada Benjamin Towing Full time

    Benjamin Towing has been one of the most reliable local facilities in Tri-City for more than 17 years. We are seeking a reliable Tow Truck Dispatcher to join our team. This role involves coordinating towing services and ensuring efficient operations. **Responsibilities**: - Dispatch tow truck operators to service calls promptly and effectively. - Manage...

  • Dispatcher

    1 week ago

    Port Coquitlam, Canada CustomAir Full time

    At CustomAir “The Difference is Service”. We exceed the expectations of our customers at every opportunity, which is why we are the technical leaders in the commercial/industrial HVAC and Refrigeration industry. We take pride in bettering the lives of those we have the privilege to serve, and as a result our employees are extremely important to our...