Administrative Assistant

Administrative Clerk
Status:
Regular, Full time

**Location**:
Coquitlam, British Columbia
**Job Description**:
Reporting To:
Administrative Supervisor
Key Accountabilities
- Billing management: Invoicing all outgoing shipments and pickups
- Credit management: including Empty reel returns, Material and or miscellaneous credits.
- Reception: Answers all inbound phone calls for NCS International, National Cable Specialists (BC to Saskatchewan) and Noramco - from customers and suppliers in a professional and timely manner, and redirects calls to appropriate departments.
- Company Expense Administration: Processes business expenses in Workday - Miscellaneous: Including filling, stationary orders, coffee supplies, mail distribution, Purolator, etc.
- Cash Sale Deposit and reconciliation

Back up role
- Account payables backup: Processes vendor invoices for payment in our ERP system.
- Freight variance backup (EMCO): Reviews and identifies discrepancies with EMCO fright reports, communicates and resolves all variances directly with EMCO. Checks in bound Receiving documentation to ensure accuracy.

Main Responsibilities:

- Ensure all job functions are performed in accordance with the Guillevin Standard Practice Instruction (SPI) Manual
- Primary lead in ensuring all inbound calls to our switchboard are answered and directed to the correct person.
- Primary lead on billing of customer invoices.
- Ensure that billings are done in a timely and accurate manner.
- Process all approved miscellaneous company expenses in Workday.
- Handling of all incoming/ outgoing mail.
- Ordering of all office supplies.
- Generate daily Moneris report and send it to our credit department team.
- Assisting Sales team - cash sales/ Moneris transactions, any inquiry about in progress/ currently billed/ billed sales orders (price adjustments, credit and rebills, etc.).
- In collaboration with sales, logistics and receiving departments, ensuring that all customer reel returns are processed in our ERP system for customers as they are received.
- In collaboration with receiving department and vendors, ensuring that all vendor reels are processed as they are shipped.
- Take initiatives and assists co-workers when needed (backing up hours for co-workers on vacation).
- Works well with team members/ respectful and courteous to others.
- Ensure work to be completed is prioritized.
- Participate in all department team meetings as required.

**Qualifications**:

- Grade 12 minimum completed.
- Ideally 1-2 years of related experience.
- Strong communication and people skills, initiative.
- Ability to manage challenging interactions (customer facing) with internal and external individuals.
- Good knowledge of Microsoft Office (Word, Excel, Outlook).
- Good English communication skills written and spoken.
- Strong ability and desire to develop and grow skills.
- Ability to work independently and complete projects with mínimal supervision

What’s in it for you
Voted Great Place to Work®, you can build an interesting and challenging career with possibility of advancement as well as continued personal and professional development. National Cable Specialists (NCS) has always given its employees the opportunity to develop their autonomy, professional skills and competencies. By joining us, you will integrate a team of motivated, competent, and engaged team players. Our Total Rewards package focuses on our human capital to create an environment where our employees can reach their full potential.
What we offer:

- A fast-paced, dynamic, empowering and friendly work environment open to today’s reality.
- Competitive salary and participation in our generous profit-sharing program that recognizes the individual contribution of our employees. There is no limit to your ingenuity; you are encouraged to create, improve, learn and surpass yourself.
- Flexible benefits program where you can choose the benefits and levels of coverage that are right for you:

- Health, dental, paramedical & vision care, and prescription medication
- Short
- and long-term disability benefits because you never know what the future holds
- Supplemental Health Insurance
- Life insurance
- Employee Assistance Program (EAP) with Telemedicine
- Travel Insurance
- Reimbursement of training expenses to acquire new skills and advance your career within the organization
- RRSP with generous employer contribution
- Possibility of contributing to a TFSA with a favorable group rate
- Post-graduate scholarship program for children of our employees
- Employee discounts on purchases
- Free parking
- Electric vehicle charging stations in many of our locations

National Cable Specialists (NCS) ensures equality in the recruitment and selection process by making employment decisions based on qualifications, relevant experience, knowledge and capability, demonstrated skills and accomplishments.
We thank all applicants for their interest, however, only those under consideration will be contacted.
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