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Receptionist/administrative Assistant

3 weeks ago

Coquitlam, Canada Phoenix Restorations Full time

Duties Include:

- Maintain and regularly update front desk procedure manual
- Downloading/uploading and organizing of claim related photographs
- Assist with office supplies and uniforms
- Weekly Tracking of Inbound Calls
- Train staff for reception coverage
- Park fleet vehicles through an online paid parking account
- Assist with other duties as required

**KNOWLEDGE, SKILLS, AND ABILITIES**
- A minimum of (2) years previous experience as a Receptionist/Administrative Assistant
- Ability to operate a 10-15 line telephone switchboard to answer, screen, and forward calls efficiently while providing accurate information to a staff member or caller
- Excellent English skills both verbal and written
- Typing (Min. 40 WPM)
- Perform administrative support tasks such as proofreading, transcribing handwritten information, invoicing, spreadsheets, and other documents
- Punctual, reliable and trustworthy with a top-notch work ethic
- Ability to deal with challenging situations and callers with integrity, empathy & sincerity with the ability to proactively and independently solve problems and make decisions using common sense and good judgment
- **Why work at Phoenix?**_

As a 2nd Generation Family business, we know that our people are everything. We have many employees with 5, 10, 15+ years of service.

We are a women-friendly workplace. We do not tolerate undervaluing, discriminating against, or harassment of women. We have numerous women at the top of the company food chain.

We want to set up each of our team members to be as successful as they can be. We believe in a culture of mutual respect and accountability and we know the importance of work-life balance.

We believe in promoting from within and we provide a structured Development Pipeline to further your career in other areas of expertise.

Our Team celebrates Birthday Breakfasts, afternoon BBQ’s, Fresh Fruit Fridays and fun staff events outside of the office - all coordinated and chosen by our in-house Social Committee based on employee feedback. Our next event is a family event on October 19, where the Managers do all the cooking for the rest of the staff.

We look forward to talking to you

Compensation: Salary, Sick/Personal Day allowances. Extended Benefits Available

Work Remotely
- No

**Job Types**: Full-time, Permanent

Pay: From $50,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- administrative assistant: 2 years (preferred)
- receptionist: 2 years (preferred)

Work Location: In person