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Restaurant Manager
2 weeks ago
**Brew Leadership Excellence as a Tim Hortons Manager**
Are you ready to lead a team, serve up smiles, and deliver the ideal guest experience?
Tim Hortons is looking for a passionate and driven Manager to oversee operations, inspire teams, and ensure every cup leaves a positive lasting impression.
**What You’ll Do**
Operational Management
- Ensure the restaurant operates seamlessly by managing supply orders, overseeing building maintenance, and maintaining cleanliness and security.
- Uphold Tim Hortons’ Always Fresh standards and minimize waste to deliver consistent quality.
Financial Management
- Use restaurant-specific insights to plan budgets, maximize profits, and achieve sales and transaction targets.
- Control food, paper, and labour costs while managing payroll with precision.
People Management
- Recruit, train, and develop a team of high-performing employees.
- Motivate your team to hit targets, grow their skills, and deliver exceptional guest experiences.
- Build a strong “bench strength” by identifying and mentoring high-potential employees for future leadership roles.
- Communicate effectively with team members, the General Manager, and the Restaurant Owner to ensure seamless operations.
Guest Experience
- Handle guest complaints and queries with professionalism and care.
- Foster a welcoming environment where guests feel valued, and their experiences are top-notch.
- Build relationships with the local community and represent Tim Hortons in a positive light.
Health & Safety Management
- Ensure compliance with health and safety legislation while maintaining a safe and secure environment for team members and guests.
- Train team members on safe work practices, conduct regular workplace inspections, and respond to any hazards.
- Investigate and address workplace incidents, taking action to prevent future occurrences.
**What We’re Looking For**
- Proven leadership experience in restaurant or retail management.
- Strong operational skills with a knack for planning, organization, and problem-solving.
- A passion for training, mentoring, and building a collaborative team environment.
- Excellent communication skills and the ability to handle challenges with professionalism.
- A commitment to delivering exceptional guest experiences and maintaining Tim Hortons’ high standards.
**Why Join the Tim Hortons Family?**
- Be part of a Canadian icon that’s deeply connected to communities across the country.
- Enjoy opportunities for career growth and professional development in a supportive environment.
- Lead a dynamic team in a fast-paced, fun, and rewarding setting.
- Make a difference by contributing to Tim Hortons’ corporate social responsibility programs and community initiatives.
**About Tim Hortons**
At Tim Hortons, we don’t just serve coffee and donuts - we serve moments of connection. As one of Canada’s most beloved brands, we take pride in creating welcoming spaces where guests feel at home. Our commitment to quality, hospitality, and innovation has made us a staple in communities across the country.
Take the next step in your career and join Tim Hortons as a Manager. Lead with purpose, inspire your team, and help us deliver the warmth and hospitality that Canadians expect and love.
**Job Types**: Full-time, Permanent
Additional pay:
- Bonus pay
**Benefits**:
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
**Experience**:
- Management: 1 year (required)
**Language**:
- English (required)
Licence/Certification:
- Food Safety Certification (preferred)
- First Aid Certification (preferred)
Work Location: In person
Expected start date: 2025-05-26
