Medical Office Administrative Assistant

4 days ago

Sherwood Park, Canada The Ear Clinic Inc Full time

**Job Title: Medical Office Assistant (MOA) - Receptionist**
**Location**: Sherwood Park, AB & Edmonton, AB

**Job Type**: Full-Time
**Salary**: $16.00 to $20.00 per hour (based on experience and qualifications)
**Schedule**: Monday to Friday, 8:30 AM - 4:30 PM
**Shift Type**: Day shift

**About Us**:
At **The Ear Clinic**, we provide comprehensive care in ENT and Audiology services for both adult and pediatric patients. Our fast-paced, patient-centered environment fosters an atmosphere of growth, collaboration, and professional development. We are currently seeking two dedicated and organized **Medical Office Assistants (MOA)** to join our team. One position will be based at our **Sherwood Park** location, and the other at our **Edmonton** location. This full-time role is essential to ensuring seamless daily operations at our clinics.

**Key Responsibilities**:
As the **Front-End Receptionist** at our clinic, you will be instrumental in providing excellent service to patients while maintaining efficient administrative support. Your primary duties will include:

- Managing patient referrals and scheduling appointments through the **Med Access EMR** system.
- Greeting patients and visitors in a professional and friendly manner, ensuring a positive experience.
- Answering phones, handling patient inquiries, and confirming patient information.
- Supporting Audiology clinicians and medical staff with administrative tasks.
- Maintaining accurate, confidential electronic medical records (EMRs).
- Processing, faxing, scanning, and indexing patient-related documents.
- Assisting with other administrative duties to ensure smooth clinic operations.

**Qualifications & Skills**:

- **Required**:

- MOA certification or equivalent experience in a medical office setting.
- Minimum one year of experience in a medical office environment.
- **Preferred**:

- Secondary school diploma.
- Experience using **Med Access EMR** system is an asset.
- **Skills**:

- Exceptional attention to detail with the ability to multitask effectively in a fast-paced environment.
- Strong written and verbal communication skills.
- Excellent organizational and time management skills.
- Ability to prioritize tasks and remain calm under pressure.
- A professional demeanor with a focus on compassionate patient care.
- Strong team-player mindset, with the ability to work independently when needed.

**Benefits**:

- On-site parking.
- Supportive, collaborative work environment.
- Opportunities for professional growth and development within a dynamic clinic.

**Additional Information**:

- **Language Requirement**: French is not required.
- **Work Location**: In-person at **Sherwood Park** or **Edmonton** clinic.
- **Expected Hours**: 40 hours per week.

Pay: $16.00-$20.00 per hour

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Medical office: 1 year (required)

Work Location: In person

Application deadline: 2024-08-06
Expected start date: 2025-03-24

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