Inside Sales Associate

1 week ago

North Bay, Canada ThinkOn Full time

**ThinkOn Inc: Where Data Thrives**

**This is a remote position, based in Canada or the United States.**

**About This Role**

The **Inside Sales Associate** is responsible for maintaining and growing business with ThinkOn’s customers and partners. The **Inside Sales Associate** will assist in becoming the key contact to their accounts for any and all issues or requests that may arise. The **Inside Sales Associate** will work with the Sales and Marketing teams to provide insight into sales campaigns for focused accounts, along with company-wide campaigns. This role will work closely with the Inside Sales Team in supporting the cash-to-invoice cycle along with the Operations team.

**Duties & Responsibilities**
- Maintain communication and touch points with focus accounts at least once per month
- Update and maintain our internal CRM/Order System
- Support Channel Partners with quoting, order processing, Compass knowledge, transactions and updates, and prepare responses for information requests
- Independently assess opportunities and build quotations that are optimized to ensure the ThinkOn Service quoted is accurate and aligns with the customer needs
- Be a knowledge expert on all Quote to Cash processes with our Partner Ecosystem
- Work with Operations to make sure orders are meeting proposed timelines
- Assist partners with sales calls into their customer base
- Provide monthly funnel updates and forecasting
- Execute sales call campaigns for specific services/products
- Handle outside roles like conferences, customer meetings, and presentations
- Assist with the preparation of large RFP/Tender opportunities
- Work with current and future vendors of ThinkOn
- Other duties as required

**Education & Experience**
- Bachelor’s Degree or equivalent
- Knowledge of Enterprise (Business) Technology preferred
- Experience with Sales or Customer Service
- Experience with the Microsoft Office Suite including building PowerPoint presentations and working with Excel

**Skills & Abilities**
- Great attention to detail and accuracy
- Strong team work and collaboration skills
- Willingness to learn new technologies and stay up to date on technology trends
- Strong problem analysis and problem-solving skills
- Ability to work in a rapidly evolving workforce
- Strong oral and written communication skills with the ability to communicate effectively internally and externally

Schedule:

- 8 hour shift

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