Customer Service

2 weeks ago


North Bay, Canada Trans Canada Safety Full time

Trans Canada Safety is looking for a Retail Sales Representative / inside sales to provide excellent customer service for our busy Store.

Responsibilities will include, but aren't limited to:

- Greet and direct customers
- answer telephone
- Providing Customers with accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Outside Sales team to provide excellent customer service to Key Accounts
- prepare quotes for customers
- promote quotes to sales order
- Stay up-to-date with new products/services

Ultimately, you will ensure that all our customers are satisfied with the service(s) provided, and you will contribute to the store’s success.

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: In person



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