Festival Operations Assistant

2 weeks ago

Toronto, Canada Pride Toronto Full time $24

*Festival Operations Assistant*

Full-time, Seasonal Contract, Onsite

35h/week, $23.63/h from January 13, 2025 to July 2025

Accessibility

If you prefer to have this document in an alternative format, please email recruitment@pridetoronto.com. Audio format or ASL video available on demand.

Who are we?

Pride Toronto is a not-for-profit organization with a mission to support our communities in the pursuit of our unequivocal rights to be known, be heard, be understood, be accepted, be respected, and to celebrate the beauty of who we are. Uniting and empowering people with diverse sexual orientations, gender identities, and gender expressions, the annual Pride Toronto Festival has become a major Canadian Arts and Cultural Event and the largest Pride celebration in North America. Pride Toronto showcases Toronto on the world stage with diversity, inclusion and vibrant creativity.

Why Join Pride Toronto?

Pride Toronto continues a legacy that is deeply intertwined with the rich, progressive history of Toronto’s queer community. From a small gathering of dedicated activists fighting for their right to love and be seen to the vibrant celebration it knows today, Pride Toronto has been a long time in the making. You will be part of the ever-growing team to bring Pride to Toronto, in every beautiful form that Pride takes

In addition, Pride Toronto offers:

- Being part of a high performing team where Pride is their passion and continuing to benefit the Pride Movement in Toronto
- The ability to maintain work-life balance with the flexibility to take mid-day appointments and flex-hours
- Participate in hard-skill development workshops as well as lunch and learns
- Access to leadership and growth opportunities as the company grows

What will you be doing as the Operations Assistant?

The Festival Operations Assistant (FOA) is responsible for assisting with all administrative tasks for the Senior Director of Operations (DOO) and the Operations Manager as directed. Reporting directly to the Senior Director of Operations or delegate, the FOA will demonstrate keen attention to detail to ensure all administrative tasks are completed for the DOO, such as meeting minutes, booking meetings, financial reconciling, email management, preparation of meetings etc. The FOA will be required to fill in at events and/or meetings when needed, be the point of contact for the Senior Director of Operations and aid in the Operations Team’s smooth execution.

Responsibilities include:

- Providing administrative support, including email management and correspondence, managing the transfer of documents and data, coordinating meetings including bookings, meeting minutes and other meeting functions
- Work with the Senior Director of Operations, or delegate, to ensure all operational requirements are being met on time and to assist with the general organizing and prioritizing of the Operation Team’s responsibilities
- Assist, when directed, in events when needed. This could include, but not limited to, event coordination, set up/take down, Parade and StreetFair assistance, pickups and deliveries
- Respond to all operational general inquiries as directed by the Senior Director of Operations
- Act as a lead for operational volunteer support when needed, ie, operational volunteer teams who need supervision
- Liaison with various vendors, grantors, staff and contractors to ensure operational deadlines are completed and on-track
- Support the operational reconciliation of all relevant payments
- Manage the Senior Director of Operations schedule and ensure a balanced and efficient calendar
- Working with other department Managers and/or Directors to learn departmental needs and goals pertaining to logistics and operations for Festival weekend and special events
- Liaison with the Sponsorship team to identify required deliverables and ensure needs are met
- Coordinate various signage requirements throughout the festival and special events
- Assist with the coordination of operational vehicles for the festival footprint
- Develop load in/load out schedules as required
- Assist the Director of Operations with legacy documents as required
- Complete all necessary administrative work as assigned and assist the Senior Director of Operations as directed
- Assist with data management, entry and software integration
- Assist with festival delivery and ensure any assigned tasks are completed in a timely manner

What are we looking for

- G license or equivalent is an asset
- Events experience with strong improvisation, strategic planning & problem solving skills
- Customer service experience with strong interpersonal & communication skills
- Detail oriented
- Highly organized with excellent time management, prioritization, and multitasking abilities
- Google Suite experience
- Ability to work efficiently as part of a team and individually, as needed
- Ability to resolve problematic situations quickly
- Keen interest and experience with data management software

Our Application and Hiring Process:

Please click the “Apply” button on this page to submit your application unless you have any access needs restricting you to apply online. Late Submissions will not be accepted. Only those applicants selected for an interview will be notified. Successful applicants may go through a series of interviews with the Hiring Committee for this role. The Hiring Committee may require an additional interview or information to select a final candidate. References for the successful candidates will be checked before a formal offer is made. All interviewees will be notified on whether or not they have been selected.

Applications will be accepted on a rolling basis and interviews will be held immediately until the position is full.

Pride Toronto is committed to the principles of equity and encourages applicants from racialized people, Indigenous people, disabled people, queer and trans people, and women. If you require any form of accessibility throughout this application, please let us know by emailing recruitment@pridetoronto.com.

For up to date information, please visit www.pridetoronto.com and follow @PrideToronto on Facebook, Twitter, and Instagram.

We look forward to hearing from you Stay Proud, Stay Safe.

Job Type: Contract

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