Field Service Representative

3 days ago

Burlington, Canada ABB Full time
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Your role and responsibilities

As a Field Service Representative - Mining (Grinding), you will execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. You will deliver quality customer service to satisfy customers.

Responsibilities:

  • Providing on-site and remote technical support for installation and commissioning and conducting maintenance autonomously on ABB equipment installed at mine sites
  • Identify and develop business and commercial opportunities, based on customer knowledge and collaboration across ABB.
  • Act as the key point of contact for customer technical service requests for assigned customer(s) to help them achieve their productivity and quality targets.
  • Consult with and advise customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
  • Troubleshoot equipment and process problems, perform Root Cause analysis, provide recommendations, and implement solutions to eliminate root causes.
  • Prepare and present reports to customers for maintenance services with their maintenance programs with recommendations for product, quality, and customer service improvements.
  • Domestic and International travel will be required, as the role will require hands-on support at customer sites.
  • Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Qualifications For The Role

  • A Bachelor’s Degree in Electrical/Mechanical Engineering or similar.
  • Sound knowledge of and hands-on experience in servicing, maintaining, commissioning, and repairing of MV equipment.
  • Knowledge of servicing industrial equipment.
  • Strong Software understanding.
  • Excellent mechanical skills.
  • Valid driver's license and passport are required.
  • Availability for travel to customer sites (60 – 70 %).
  • Experience with installation and maintenance of industrial automation systems, including PLCs and/or DCS (Distributed Control Systems), would be an asset.

Benefits

  • Retirement plan
  • Healthcare plan
  • Accident insurance
  • Wellbeing program

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.

For the 8th year in a row, ABB Canada has been recognized as one of Canada’s top employers by Forbes Magazine. Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, Canada’s Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process.

ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.

91637325

  • Field Sales Representative

    7 months ago

    Burlington, Canada YESA (YES Acquisitions) Full time

    **The Opportunity** This is a full-time direct sales opportunity that allows you to be a part of the YESA team while representing** COGECO**, a well-respected telecom company of the surrounding area. As a Field Sales Representative, you will be proactively selling** COGECO** Internet, Home phone & Cable services to residential customers. You will be working...

  • Field Service Representative

    6 months ago

    Burlington, Canada The Beer Store Full time

    **Field Service Representative**: - Requisition ID: 620- Location: Burlington/Hamilton, Ontario, Canada, L7S 2H9- Job Type: Part-Time**Who We Are**: Draught Services, a division within The Beer Store, is Canada’s oldest and largest draught service and equipment company established since 1947. We work with Brewers and Licensees towards the common goal of...

  • Field Service Representative

    7 months ago

    Burlington, Canada ABB Full time

    **Field Service Representative - Drives**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Field Sales Representative

    7 months ago

    Burlington, Canada YES Acquisitions Inc Full time

    **If you fit into any of the following categories...** - 1) Looking for an opportunity to level up in a growth-oriented company _ 2) Ready to move into the "6-figure earners +" club 3) Sick of working with Karens .... **_then keep reading._** YESA is the ultimate employment opportunity where you'll discover the courage to stretch beyond your limits and...

  • Field Service Representative

    6 months ago

    Burlington, Canada ABB Full time

    **Field Service Representative - Mining (Grinding)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • Bilingual Field Sales Representative

    4 months ago

    Burlington, Canada YES Acquisitions Inc Full time

    **The Opportunity** This is a full-time direct sales opportunity that allows you to be a part of the YESA team while representing **COGECO**, a well-respected telecom company of the surrounding area. As a Field Sales Representative, you will be proactively selling **COGECO** Internet, Home phone & Cable services to residential customers. You will be...

  • Full-time Field Service Representative

    7 months ago

    Burlington, Canada The Hillman Group Full time

    Who We Are & What We Do The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more! Have you ever done any home improvement projects? If so, you likely know our products. The Hillman Group Canada employs over 700 employees in 2...

  • Customer Service Representative

    3 months ago

    Burlington, Canada ServiceOntario (GTGI, Private Service Provider) Full time

    ServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver’s licence, licence plates, stickers, Auto Dealerships (OMVIC), Ontario photo...

  • Field Service Sales Representative

    4 weeks ago

    Burlington, Ontario, Canada Service365 Full time

    OverviewService365 is a leading Field Service Management software provider, empowering trades business owners to streamline and automate various aspects of their operations. As we continue to expand our presence in the market, we are seeking a seasoned sales professional to join our team and drive growth.About the RoleWe offer an exciting opportunity for a...

  • Field Sales Representative

    7 months ago

    Burlington, Canada Techtronic Industries Canada, Inc. Full time

    At TTi, people come for the opportunity and stay for the culture! Job Description Summary **Job Description**: About TTI Canada TTI is where culture meets opportunity. We are fast paced, highly energetic and we reward innovative thinking. We provide a multifaceted training program and hands-on field experience that will stimulate, challenge, and reward...

  • Field Service Technician

    2 months ago

    Burlington, Canada Gyptech Full time

    **Our Equation for Success** Over the last 31 years Gyptech (Gypsum Technologies Inc.) has become a global leader in the design, construction, commissioning and servicing of wallboard equipment and plaster plants. We believe**:Innovation + Perseverance + Caring + Humility = Excellence** Our team of highly experienced management, engineering, operations...

  • Customer Service Representative

    2 days ago

    Burlington, Canada Arctic Traveler Canada Ltd Full time

    The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints. **_Duties/Responsibilities: _** - Collects and enters orders for new or additional products or services. - Monitors customer orders while working with purchasing department to ensure meeting customer requirements are met. -...

  • Field Sales Representative

    2 months ago

    Burlington, Canada YES Acquisitions Inc Full time

    **The Opportunity** This is a full-time direct sales opportunity that allows you to be a part of the YESA team while representing **COGECO**, a well-respected telecom company of the surrounding area. This is a door-to-door sales job. **More about YESA** At YESA, you are provided with an opportunity to both make money **AND** become an expert in _sales,...

  • Heavy Equipment Field Service Supervisor

    4 months ago

    Burlington, Canada Liebherr-Canada Ltd. Full time

    Is leadership in your DNA? Up for a challenge? Enjoy a fast pace and dynamic environment?A position as a Heavy Equipment Field Service Supervisor is calling! Reporting to the Service Manager of the Earth Moving Division, the newest Field Service Supervisor will be agile, level headed and performance driven. You will oversee Field Service operations through...

  • Customer Service Representative

    2 months ago

    Burlington, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a Customer Service Representative to provide exceptional service to our customers, handling inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Handle customer inquiries via various channels.Provide information about products and services.Resolve customer complaints effectively.Document customer interactions...

  • Customer Service Representative

    7 months ago

    Burlington, Canada Quadra Full time

    **Position**: Customer Service Representative **Location**: Burlington, Ontario **Status**: Contractual - 12 months (1) Are you known for your initiative and attention to detail? Are you described as an excellent team player, able to deal quickly with a variety of complex situations? We are looking for our next member to join our customer service team as...

  • Sales Support Representative

    2 months ago

    Burlington, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Burlington, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...

  • Sales Support Representative

    2 days ago

    Burlington, Canada UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Sales Support Representative

    2 days ago

    Burlington, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Burlington, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...

  • Brokerage Inside Sales Representative

    7 months ago

    Burlington, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Burlington, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...