Restaurant Operations Manager

4 weeks ago


Toronto, Ontario, Canada Freshii Restaurant Full time
Restaurant Operations Manager Job Description

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Freshii Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Develop and implement operational strategies to improve efficiency and productivity
  • Lead and motivate a team of staff to deliver exceptional customer service
  • Manage inventory, supplies, and equipment to minimize waste and optimize resources
  • Monitor and control labor costs, ensuring optimal staffing levels
  • Implement and maintain health and safety protocols, ensuring a safe working environment
  • Develop and manage marketing plans to increase sales and customer engagement
  • Collaborate with the kitchen team to ensure seamless food preparation and presentation
  • Manage cash handling, credit card transactions, and other financial responsibilities
  • Conduct regular performance reviews and provide coaching and feedback to staff
  • Stay up-to-date with industry trends, best practices, and regulatory requirements
Requirements:
  • 1-2 years of experience in a restaurant management role
  • Proven track record of improving sales and customer satisfaction
  • Excellent leadership, communication, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • High school diploma or equivalent required; post-secondary education in hospitality or a related field an asset
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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