IT Support Specialist
1 month ago
Axiom Technologies is a leading global IT services partner, supporting medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and solutions to our clients.
Key Responsibilities- Provide timely and accurate onsite/on-call assistance to end-users within the organisation's desktop computing environment.
- Coordinate and execute simple to complex plans, ensuring optimal service delivery.
- Perform hardware and software installation, troubleshooting, and maintenance.
- Handle printer support, MS Office tools installation, and troubleshooting.
- Develop and maintain strong customer relationships through excellent communication and interpersonal skills.
- At least 2+ years of relevant experience in a similar role.
- Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
- Excellent customer service and communication skills, with the ability to work effectively with clients and end-users.
- Flexibility to work on demand, with a reliable transportation and a flexible schedule.
- Ability to manage time and resources to meet or exceed expectations in high-profile situations.
- CompTIA A+ Certification or equivalent.
- Microsoft Certified IT Professional (MCITP) certification in the desktop area.
- Microsoft Office Specialist (MOS) Certification.
- Experience with SCCM, Active Directory, and Exchange.
Axiom Technologies offers a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please submit your resume to careers.ca@axiomtechnologies.com.
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