IT Support Specialist

4 weeks ago


Hamilton, Ontario, Canada CB Canada Full time
Job Title: IT Support Specialist

At Great Canadian Entertainment, we are seeking a highly skilled and motivated IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing exceptional technical support to our employees and ensuring the smooth operation of our IT systems.

Key Responsibilities:
  • Provide technical support to employees via phone, email, and in-person
  • Troubleshoot and resolve IT issues in a timely and efficient manner
  • Collaborate with other IT teams to resolve complex technical issues
  • Perform routine maintenance tasks to ensure IT systems are running smoothly
  • Document and track IT issues and resolutions
Requirements:
  • Post-secondary education in IT or a related field
  • Minimum 5 years of experience in IT support and customer service
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application today.



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