Studio Operations Coordinator

2 months ago

Guelph, Ontario, Canada Orangetheory Fitness Affiliates Full time
About Orangetheory Fitness Affiliates

We are a dynamic and innovative company that is changing lives around the world through our high-performance culture and industry-leading talent. As a leading fitness brand, we are committed to providing a best-in-class experience for our growing member base.

Job Summary

We are seeking a highly motivated and organized individual to join our team as an Assistant Studio Manager. In this role, you will be responsible for creating brand awareness, fueling the buzz, and driving traffic in our studio's community.

Key Responsibilities
  • Greeting and Onboarding
    • Welcome and engage with every member who enters the studio, providing a warm and welcoming experience.
    • Present the Orangetheory concept to interested consumers, showcasing the benefits and unique features of our fitness program.
  • Studio Operations
    • Work at the front desk, handling phone calls, member inquiries, and other tasks with a high level of professionalism and efficiency.
    • Generate leads and traffic to the studio through various marketing and outreach efforts.
    • Provide studio tours and introduce members to our state-of-the-art equipment and facilities.
  • Member Experience
    • Work closely with trainers to guide new members through their first Orangetheory workout, ensuring a seamless and enjoyable experience.
    • Sell memberships and promote our fitness program to existing and potential members.
    • Follow up with prospective clients and handle member concerns in a professional and objective manner.
  • Studio Maintenance
    • Ensure all areas of the studio are clean, organized, and well-maintained, creating a positive and inviting atmosphere for members.
Requirements
  • Passion for fitness and a commitment to delivering exceptional customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; degree in a related field preferred.
What We Offer
  • Competitive compensation and benefits package.
  • Opportunities for career growth and professional development.
  • Complimentary Orangetheory sweat sessions.
  • Fitness-casual dress code.

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