Territory Development Specialist
3 weeks ago
About This Opportunity
We are seeking an experienced Territory Manager to take ownership of a crucial book of business in the Ottawa area. This role has significant growth opportunity with the current customer portfolio (hospitals).
Key Responsibilities
- Grow business within existing accounts by developing and executing customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings, and profitability.
- Develop new business opportunities within the territory by becoming a trusted advisor within your portfolio of customers and deeply understanding their business and aligning their needs to our solutions.
- Support the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings, and profitability.
- Maintain relationships with key stakeholders, identify upsell opportunities, audit accounts, and ensure targets and satisfaction levels are met.
- Provide product expertise across our full-service offering and serve as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics, and finance.
- Support new product installations or new program implementations at a customer site and support strategic customer meetings to communicate best practices, business results, and successes.
- Support the facilitation of quarterly business reviews and conduct pre-work audits, data assessment, and stakeholder feedback collation to provide strategic recommendations and process improvements.
Requirements
- 4-6 years of sales and account management experience.
- Experience in new business development.
- Strong closing skills, strong relationship building skills, and hospital services or related service industry experience highly desirable.
- Excellent verbal and written communication skills, strong presentation skills with value-based selling confidence, and outstanding computer-based skills.
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