Food and Beverage Operations Manager

1 week ago


Cranbrook, Canada Heritage Inn Hotel Full time

Heritage Inn Hotel & Convention Centre is seeking a skilled Food and Beverage Supervisor to join our team.

About the Role:

  • Lead and manage the restaurant staff, ensuring excellent service and high-quality food preparation.
  • Develop and implement training programs to enhance staff performance and customer satisfaction.
  • Conduct regular performance evaluations and provide constructive feedback to staff.
  • Respond promptly and professionally to guest concerns and complaints.
  • Coordinate daily tasks and schedules, ensuring seamless operations.
  • Maintain a clean and organized work environment, adhering to health and safety standards.

Requirements:

  • Strong leadership and communication skills, with the ability to motivate and inspire staff.
  • Excellent customer service skills, with a focus on providing exceptional guest experiences.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Food and Beverage Server Certification is a plus.
  • Physical stamina to stand for long periods and perform light lifting.

What We Offer:

  • Competitive hourly wage based on experience.
  • Discounted hotel stays and wholesale purchasing benefits.
  • On-site parking and flexible scheduling.

How to Apply:

Successful applicants will be contacted directly for an interview. We thank all applicants for their interest.

Job Type: Full-time

Pay: $19.40 per hour

Benefits:

  • Discounted or free food
  • On-site parking

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • On call
  • Weekends as needed

Work Location: In person



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