Customer Service Supervisor at Moon Lounge

4 weeks ago


Toronto, Ontario, Canada Moon Lounge Full time
Job Summary

We are seeking a skilled Customer Service Supervisor to join our team at the Moon Lounge. As a key member of our staff, you will be responsible for ensuring exceptional customer experiences and leading our service team to success.

Key Responsibilities
  • Monitor and manage staff performance to maintain high standards of customer service.
  • Plan and organize daily operations, including staffing schedules and task assignments.
  • Supervise and train staff to ensure they have the necessary skills and knowledge to provide excellent customer service.
  • Conduct regular performance reviews and provide constructive feedback to staff.
  • Address customer complaints and concerns in a professional and timely manner.
  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently.
  • Plan budgets and monitor revenues and expenses to optimize business performance.
Requirements
  • A minimum of 2 years of experience in a supervisory role, preferably in a fast-paced environment.
  • Excellent communication and leadership skills, with the ability to motivate and inspire staff.
  • Strong problem-solving and conflict resolution skills, with the ability to remain calm under pressure.
  • Proficient in Microsoft Office and other relevant software applications.
  • Ability to work effectively in a team environment and build strong relationships with colleagues and customers.
Benefits
  • A competitive salary of $45,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy, including vacation days and holidays.
  • An opportunity to work in a dynamic and supportive team environment.
About Us

The Moon Lounge is a premier entertainment venue that offers an unparalleled customer experience. Our team is dedicated to providing exceptional service and creating memorable moments for our guests. If you are passionate about delivering outstanding customer service and leading a team to success, we encourage you to apply for this exciting opportunity.



  • Toronto, Ontario, Canada Moon Lounge Full time

    Job SummaryMoon Lounge is seeking a highly skilled and experienced Bar Operations Manager to join our team. This is an excellent opportunity for someone looking to take their career to the next level in a fast-paced and dynamic environment.About the RoleWe are looking for a talented professional who can oversee the day-to-day operations of our bar, ensuring...


  • Toronto, Ontario, Canada Moon Lounge Full time

    Job DescriptionMoon Lounge is seeking a highly skilled Assistant Bar Manager to join our team.Key ResponsibilitiesMonitor the performance of bar staff, providing constructive feedback and guidance to ensure exceptional customer service.Develop and implement effective schedules for bar staff, balancing workload and meeting business objectives.Supervise and...


  • Toronto, Ontario, Canada Moon Lounge Full time

    About the RoleWe are seeking an experienced Bar Operations Manager to join our team at Moon Lounge. In this role, you will be responsible for overseeing the day-to-day operations of our bar, ensuring that our customers receive exceptional service and that our operations run smoothly.Key ResponsibilitiesStaff Management: Lead a team of bartenders and servers,...


  • Toronto, Ontario, Canada Moon Machinery Inc Full time

    Job SummaryMoon Machinery Inc is seeking a highly skilled Heavy Equipment Installation and Maintenance Specialist to join our team. This role involves the installation, maintenance, and repair of heavy-duty metal-working machines.About Moon Machinery IncWe are a leading provider of machinery and equipment solutions for various industries. Our team is...


  • Toronto, Ontario, Canada Moon Machinery Inc Full time

    Moon Machinery Inc Job Description: We are seeking an experienced Field Service Engineer to join our team at Moon Machinery Inc. As a key member of our service team, you will be responsible for the installation, maintenance, and repair of heavy-duty metal-working machines in various settings.About the RoleThis is a field-based position that requires...


  • Toronto, Ontario, Canada All Seasons Restaurant and Lounge Full time

    Job DescriptionWe are seeking an experienced Administrative Professional to join our team at All Seasons Restaurant and Lounge. This is a permanent, full-time position working 35 hours per week.The ideal candidate will have excellent organizational skills, be able to multitask, and possess strong interpersonal and communication skills.ResponsibilitiesReview...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About the RoleLocated in the Scarborough area, this position involves making and/or receiving telephone calls on behalf of our clients. As a bilingual representative for Zedd Customer Solutions, you will perform according to established quality assurance standards and within guidelines set forth by the company and the client.Key ResponsibilitiesContact new...


  • Toronto, Ontario, Canada Donnelly Group Full time

    At Isabelle's Lounge by Freehouse Collective, we're seeking dedicated professionals to join our dynamic Front of House team in the heart of Toronto's King West.We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience, to support our team members in delivering exceptional customer service and creating unforgettable...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    Position Summary:We are seeking a highly skilled Multilingual Sales Representative to join our team at Zedd Customer Solutions in the Scarborough area. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services while meeting established quality assurance...

  • Dishware Specialist

    4 weeks ago


    Toronto, Ontario, Canada Insomnia Restaurant & Lounge Full time

    We are seeking a highly skilled and experienced Dishware Specialist to join our Insomnia Restaurant & Lounge team. As a key member of our kitchen staff, you will play a vital role in ensuring that our dishes are cleaned and sanitized to the highest standards.About the RoleThe successful candidate will be responsible for operating dishwashers to wash dishes,...

  • Server Assistant PT

    1 month ago


    Toronto, Ontario, Canada AccorHotel Full time

    The Lobby Lounge at AccorHotel is seeking a diligent Assistant Server to support our team in delivering exceptional guest service.As an Assistant Server, you will play a vital role in ensuring the smooth execution of meal service during peak times. Your responsibilities will include:Preparing serving stations and work areas for each meal periodAssisting with...


  • Toronto, Ontario, Canada Queensway Audi Full time

    A Role at Queensway AudiWe are seeking a skilled CUSTOMER SERVICE ASSOCIATE to join our team at Queensway Audi.About the Role:The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.Responsibilities will include greeting customers in a timely manner, maintaining a clean...


  • Toronto, Ontario, Canada Insomnia Restaurant & Lounge Full time

    Job SummaryWe are seeking a highly skilled Dishwashing Team Member to join our Insomnia Restaurant & Lounge team. In this role, you will be responsible for maintaining the cleanliness of our kitchen and ensuring that all dishes are washed and sanitized.About UsInsomnia Restaurant & Lounge is a dynamic and fast-paced environment where you will have the...


  • Toronto, Ontario, Canada Zedd Customer Solutions Full time

    Job DescriptionZedd Customer Solutions is seeking a highly motivated and skilled Inside Sales Representative to join our team in the Toronto area. As an Inside Sales Representative, you will be responsible for making and receiving telephone calls on behalf of our clients, meeting established goals, and providing exceptional sales and customer...


  • Toronto, Ontario, Canada DOCUDAVIT SOLUTIONS INC. Full time

    About This OpportunityWe are seeking a highly motivated and organized Customer Service Supervisor to join our team at DocuDavit Solutions Inc. As a key member of our customer service team, you will be responsible for overseeing the day-to-day activities of our customer service representatives, ensuring that they provide exceptional service to our clients.Job...


  • Toronto, Ontario, Canada DKP FOOD SERVICE LTD. OA SUBWAY SANDWICH Full time

    We are seeking a seasoned Dining Services Supervisor to join our team at DKP FOOD SERVICE LTD. O/A SUBWAY SANDWICH.About the RoleThis is a permanent full-time position with 30-40 hours per week, working in a fast-paced environment. As a Dining Services Supervisor, you will be responsible for establishing methods to meet work schedules and supervising staff...


  • Toronto, Ontario, Canada ADR TRUCK & TRAILER REPAIR Full time

    Job Description:We are seeking a highly skilled Customer Service Supervisor Lead to join our team at ADR Truck & Trailer Repair. As a key member of our operations, you will oversee the day-to-day activities of our customer service team, ensuring exceptional service delivery and maintaining a positive work environment.Responsibilities:Coordinate, assign, and...


  • Toronto, Ontario, Canada All Seasons Restaurant and Lounge Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Administrative Services Coordinator to join our team at All Seasons Restaurant and Lounge.About the RoleThe successful candidate will be responsible for providing administrative support to our establishment, ensuring that all office activities run smoothly and efficiently. This includes...


  • Toronto, Ontario, Canada All Seasons Restaurant and Lounge Full time

    Job DescriptionWe are seeking an experienced Office Administrator to join our team at All Seasons Restaurant and Lounge. As the first point of contact for customers, you will be responsible for providing exceptional service and ensuring a smooth dining experience.Responsibilities:Administrative Support: Provide administrative support to the management team,...


  • Toronto, Ontario, Canada BITTS Testing Services Inc. Full time

    BITTS Testing Services Inc. is seeking a highly organized and detail-oriented Customer Service Supervisor to join our team in a full-time capacity.About the RoleThis role offers a competitive salary of $60,000 - $80,000 per year, depending on experience, as well as opportunities for growth and professional development in a dynamic and fast-paced...