Industrial Heavy Equipment Maintenance Technician
1 week ago
We are seeking an experienced Field Service Engineer to join our team at Moon Machinery Inc. As a key member of our service team, you will be responsible for the installation, maintenance, and repair of heavy-duty metal-working machines in various settings.
About the Role
- This is a field-based position that requires traveling to customer sites to perform services.
In this role, you will work independently to diagnose and troubleshoot equipment issues, identify solutions, and implement repairs. You will also provide excellent customer service, communicate effectively with clients, and ensure timely completion of projects.
Key Responsibilities
- Install, maintain, and repair heavy-duty metal-working machines, including press brakes and metalworking equipment.
- Diagnose and troubleshoot equipment issues, identifying solutions and implementing repairs as needed.
- Provide exceptional customer service, ensuring client satisfaction and building strong relationships.
- Communicate effectively with clients, colleagues, and management to coordinate project timelines and requirements.
- Maintain accurate records of job activities, including hours worked, materials used, and any issues encountered.
Requirements and Qualifications
- Bachelor's degree in a relevant field, such as mechanical engineering or technology.
- At least 5 years of experience in industrial heavy equipment maintenance and repair.
- Proficiency in computerized woodworking machines, NC and CNC systems, and solid modeling software like AutoCAD, SOLIDWORKS, and Mastercam CAD/CAM.
- Familiarity with electrical systems, programming, and controls.
- Excellent communication and problem-solving skills, with the ability to work independently and collaboratively as part of a team.
Compensation and Benefits
- Estimated salary: $65,000 - $85,000 per annum, depending on experience and location.
- Bonus structure based on performance and achievement of goals.
- Mileage reimbursement for business-related travel.
- Transportation provided by employer.
- Permanent, full-time employment with a flexible schedule (35-50 hours/week).
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