Desktop Technical Support Specialist

2 weeks ago

Toronto, Ontario, Canada CB Canada Full time

Job Title: Desktop Technical Support Analyst

Job Description:

We are seeking a skilled Desktop Technical Support Analyst to join our team at CB Canada. As a Desktop Technical Support Analyst, you will be responsible for providing end-user support for desktop systems, including troubleshooting and resolving technical issues related to Windows 7/8/10 Operating Systems for PCs & Macintosh iOS/macOS.

Key Responsibilities:

  • Provide technical assistance to users, resolution and prevention of problems in a 9 to 5 production environment and systems level software installation and updates.
  • Act as a technical liaison with other departments for assistance with implementing new projects.
  • Manage customer issues, resolving them directly or engaging internal resources to do so.
  • Ability to be hands-on during mid to complex project deployments into production.
  • Support assigned systems by acting as an internal consultant on assigned infrastructure and providing suggestions for viable solutions to systems problems of high complexity.

Requirements:

  • 3 to 5 years of experience in a desktop technician role or similar position in a large corporate environment.
  • 3+ years of hands-on working experience in utilizing your problem-solving & decision-making skills to provide both technical support and customer service in a fast-paced, high-demand office environment.
  • 3+ years of hands-on technical working experience in resolving technical issues related to Windows 7/8/10 Operating Systems for PCs & Macintosh iOS/macOS.
  • Demonstrate your technical working knowledge on all aspects of end-user computing, to deal with complex technical issues, which range from PCs, Laptops, Tablets, Networking & Printers.
  • Demonstrate a good understanding of how to troubleshoot application issues.
  • Working knowledge in the use and support of Office 365 (i.e., Microsoft Word/Outlook/Excel).
  • Possess excellent organizational skills to manage multiple complex initiatives.
  • Excellent verbal and written communication skills.
  • Solid track record when it comes to being very customer-focused and having a good understanding of the needs of our customers.
  • Excellent and proven customer service focus record.
  • Able to work with minimum supervision and in collaboration with a large team.
  • Strong relationship and people-oriented skills.
  • Strong communication (verbal/written) and good interpersonal skills to build relationships with internal and external business partners and vendors.
  • Post-secondary degree in Computer Science or in a relevant field of study.

Preferred Qualifications:

  • Previous Banking/FI Experience an asset.

Assignment Details:

Assignment Start Date: ASAP – 8 months to start.

Assignment Location: Toronto, ON – Work Onsite.

  • Desktop Technical Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Title: Desktop Technical Support SpecialistCB Canada is seeking a skilled Desktop Technical Support Specialist to join our team. As a Desktop Technical Support Specialist, you will provide technical support and assistance to our clients in a fast-paced, high-demand office environment.Key Responsibilities:Provide technical support and assistance to...

  • Desktop Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Tata Consultancy Services Full time

    Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team at Tata Consultancy Services.Key Responsibilities:Provide technical support for desktop and laptop infrastructure, including Win Desktop and Laptop Build, Refurbishment, OS Installation, and Application installation via SCCM.Manage Active Directory and CMDB to ensure...

  • Desktop Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada Tata Consultancy Services Full time

    Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team at Tata Consultancy Services.Key Responsibilities:Provide technical support for desktop and laptop infrastructure, including Win Desktop and Laptop Build, Refurbishment, OS Installation, and Application installation via SCCM.Manage Active Directory and CMDB to ensure...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada PeopleToGo Full time

    Job Title: Desktop Support SpecialistOverview:At PeopleToGo, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our Desktop Support Team, you will be responsible for providing top-notch technical support to our users.Key Responsibilities:- Provide desktop support for users with PC, laptop, and BlackBerry issues- Repair,...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Atlas-Apex Roofing Inc. Full time

    Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at Atlas-Apex Roofing Inc.About the RoleWork Term: PermanentWork Language: EnglishHours: 44 hours per weekEducation: College/CEGEPExperience: 1 year to less than 2 yearsKey ResponsibilitiesGive access to computer networksReport on the performance of...

  • Desktop Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Title: Desktop Technical Support AnalystWe are seeking a highly skilled Desktop Technical Support Analyst to join our team at CB Canada. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide end-user support for desktop systems, including troubleshooting and...

  • Desktop Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Title: Desktop Technical Support AnalystWe are seeking a highly skilled Desktop Technical Support Analyst to join our team at CB Canada. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide end-user support for desktop systems, including troubleshooting and...

  • Desktop Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Title: Desktop Technical Support AnalystWe are seeking a highly skilled Desktop Technical Support Analyst to join our team at CB Canada. As a key member of our IT support team, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our desktop systems.Key Responsibilities:Provide technical support...

  • Desktop Technical Support Specialist

    4 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Title: Desktop Technical Support AnalystWe are seeking a highly skilled Desktop Technical Support Analyst to join our team at CB Canada. As a key member of our IT support team, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our desktop systems.Key Responsibilities:Provide technical support...

  • Desktop Support Specialist

    2 months ago

    Toronto, Ontario, Canada PeopleToGo Full time

    Job Title: Desktop Support SpecialistLocation: RemoteType: 12-month contractOverview:At PeopleToGo, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users.Key Responsibilities:Provide technical support for users with PC, laptop,...

  • Desktop Support Specialist

    2 months ago

    Toronto, Ontario, Canada PeopleToGo Full time

    Job Title: Desktop Support SpecialistLocation: RemoteType: 12-month contractOverview:At PeopleToGo, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users.Key Responsibilities:Provide technical support for users with PC, laptop,...

  • Senior Desktop Support Specialist

    7 days ago

    Toronto, Ontario, Canada PeopleToGo Full time

    Job Title: Senior Desktop Support SpecialistOur client is seeking a highly skilled Senior Desktop Support Specialist to join their Desktop Support Team. The successful candidate will provide expert-level support for approximately 2,000 end users, focusing on Lotus Notes password resets, ID administration, PC and laptop hardware support, and BlackBerry (BES)...

  • Senior Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada PeopleToGo Full time

    Job Title: Senior Desktop Support SpecialistAt PeopleToGo, we are seeking a highly skilled Senior Desktop Support Specialist to join our team. The ideal candidate will have a strong background in desktop support, with experience in providing technical assistance to end-users. The role will involve troubleshooting and resolving desktop-related issues, as well...

  • Desktop Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Summary: We are seeking a skilled Desktop Support Specialist to join our team at CB Canada. The ideal candidate will have a strong background in desktop support and be able to troubleshoot and resolve technical issues efficiently. Key Responsibilities: Fix computer problems and recommend appropriate solutions Support, examine, and repair computer...

  • Technical Desktop Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada PeopleToGo Full time

    Job Title: Sr. Technical Desktop AnalystJob Summary:We are seeking a highly skilled Technical Desktop Analyst to join our team at PeopleToGo. As a Technical Desktop Analyst, you will be responsible for providing top-notch support to our end-users, ensuring their desktops and laptops are running smoothly and efficiently.Key Responsibilities:Provide...

  • Senior Desktop Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada City of Toronto Full time

    Job Summary:We are seeking a highly skilled and experienced IT professional to join our team as a Senior Desktop Support Specialist. In this role, you will be responsible for providing technical support and assistance to our users, ensuring that their desktop-related issues are resolved in a timely and efficient manner.Key Responsibilities:Provide technical...

  • Desktop Support Specialist

    2 weeks ago

    Toronto, Ontario, Canada Atlas-Apex Roofing Inc. Full time

    Job DescriptionAtlas-Apex Roofing Inc. is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees.Key Responsibilities:Provide technical support and assistance to employeesTroubleshoot and resolve computer-related issuesInstall...

  • Desktop Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Summary:CB Canada is seeking an experienced IT System Support Analyst to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and troubleshooting for our IT infrastructure. This includes supporting and troubleshooting IT infrastructure, diagnosing and troubleshooting problems with individual or multiple...

  • Desktop Support Specialist

    1 month ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Title: Desktop Support SpecialistRobert Half is seeking a skilled Desktop Support Specialist to join their team in Toronto, Ontario. As a key member of the IT team, you will be responsible for providing top-notch technical support to end-users, troubleshooting complex issues, and maintaining hardware and peripherals.Key Responsibilities:Maintain hardware...

  • Desktop Support Specialist

    1 month ago

    Toronto, Ontario, Canada CB Canada Full time

    Job Title: Desktop Support SpecialistRobert Half is seeking a skilled Desktop Support Specialist to join their team in Toronto, Ontario. As a key member of the IT team, you will be responsible for providing top-notch technical support to end-users, troubleshooting complex issues, and maintaining hardware and peripherals.Key Responsibilities:Maintain hardware...