Senior Desktop Support Specialist

1 month ago


Toronto, Ontario, Canada PeopleToGo Full time
Job Title: Sr. Desktop Support Analyst Job Summary: We are seeking a highly skilled and experienced Desktop Support Analyst to join our team at PeopleToGo. The successful candidate will provide top-notch technical support to our clients, ensuring seamless operation of their desktop systems and networks. Key Responsibilities: * Provide expert-level technical support for desktop systems, networks, and peripherals * Troubleshoot and resolve complex technical issues in a timely and efficient manner * Collaborate with cross-functional teams to ensure seamless support and service delivery * Develop and maintain technical documentation and knowledge base * Stay up-to-date with the latest technologies and trends in the field Requirements: * 3+ years of experience in desktop support and technical services * Strong knowledge of Windows operating systems, networking protocols, and hardware * Excellent communication and customer service skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Bachelor's degree in Computer Science or related field Preferred Qualifications: * MCSE and A+ industry certifications * Experience with Lotus Notes and BlackBerry support * Strong presentation and communication skills * Ability to work in a dynamic and rapidly changing environment About PeopleToGo: PeopleToGo is a leading provider of technical services and support solutions. We are committed to delivering exceptional service and support to our clients, and we are seeking talented individuals to join our team.

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