Medical Administrative Professional

3 weeks ago

Brampton, Ontario, Canada FootWorX Foot Clinic Full time

We are seeking a Medical Administrative Professional to join our team at FootWorX Foot Clinic. As a key member of our staff, you will be responsible for providing exceptional patient care and administrative support.

About the Role

This is a permanent position working 35 hours per week. The successful candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.

Key Responsibilities
  • Greet patients and visitors, directing them to the appropriate areas or contacts.
  • Provide accurate information to clients and the public, responding to inquiries in a professional and courteous manner.
  • Obtain and process necessary information to deliver high-quality customer service.
  • Operate the switchboard or telephone system, handling incoming and outgoing calls efficiently.
  • Order office supplies as needed, maintaining a well-stocked and organized workspace.
  • Record and transmit information accurately and efficiently.
  • Schedule and confirm appointments with patients, ensuring timely arrival and departure.
  • Process invoices and manage payment transactions.
  • Maintain detailed records and logs of work activities.
  • Receive and disburse payments in a secure and efficient manner.
  • Perform various clerical duties, such as filing, sorting, and distributing mail.
  • Answer telephones and forward calls to the relevant parties or take messages.
  • Arrange teleconferences and meetings as required.
  • Calculate billing charges accurately and efficiently.
  • Monitor radio or telephone communications, responding promptly to emergencies.
  • Offer directory assistance and provide emergency services when necessary.
  • Facilitate communication for individuals with disabilities.
Work Environment and Physical Capabilities

The Medical Administrative Professional will work in a dynamic and fast-paced environment, requiring attention to detail, multitasking, and strong organizational skills.

Personal Qualities and Suitability
  • Demonstrate efficient interpersonal skills and effective oral communication.
  • Possess excellent written communication skills and ability to write clear, concise reports.
  • Show flexibility and adaptability in a rapidly changing environment.
  • Display strong organizational skills and ability to prioritize tasks effectively.
  • Be reliable and a team player, contributing to a positive and productive work environment.

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