Sales Consultant

2 weeks ago

Mississauga, Ontario, Canada Guest Supply Canada Full time
Job Role:
As a Sales Consultant at Guest Supply Canada, you will be responsible for promoting our products and services by building relationships with new and existing customers in the hotel industry. This role requires a strong understanding of the hospitality sector and the ability to develop and maintain a solid customer relationship to generate sales and category penetration.

Key Responsibilities:
  • Develop and implement strategic account plans to achieve profitable sales growth within assigned territory.
  • Maintain and identify new sales opportunities by evaluating customer needs and analyzing market trends.
  • Make sales calls and presentations to develop and maintain a solid customer relationship to generate sales and category penetration.
  • Ensure existing customers are compliant with brand standards of their flag and Guest Supply captures 85% of the market basket of sales for each customer.
  • Possess strong negotiation skills and ability to manage and maintain profitable margins.
  • Leverage product knowledge, ROI, sales technology tools, and sales training resources to effectively target new prospects and opportunities.
  • Be informed of market conditions, product innovations, and competitor's products and sales; share information with customers as part of value-added services provided.
  • Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience.
  • Regularly communicate with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes, and new opportunities.
  • Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation.
  • Work with Accounts Receivable to ensure customers pay invoices within agreed-upon terms.
  • Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer.

Qualifications:
Must reside in British Columbia. Minimum 2 years or more of sales experience required, with a proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Completion of post-secondary education or equivalent experience. Professional salesperson with proven ability to cultivate relationships and grow sales. Strong financial acumen and ability to properly plan and execute business plans. Demonstrated skills in the area of consultative selling, networking, and negotiations. Business and restaurant operations acumen to manage sophisticated customers. Strong interpersonal skills and ability to work with and influence a variety of key stakeholders. Ability to express information in terms of profit and loss, food cost, and expense ratio. Strong communication skills: ability to effectively communicate with internal and external teams. Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time. Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth. Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data. Proactive, self-directed, with the ability to structure a weekly schedule to be successful. Proficient in Microsoft Applications Suite (Word, Excel, PowerPoint, Outlook). Valid driver's license in good standing with access to a vehicle is required. Demonstrate a high level of business acumen and interpersonal savvy.

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