Technical Sales Consultant
2 days ago
Overview:
We are seeking a skilled and motivated Technical Sales Consultant to join our team at RS Breakers and Controls. As a Technical Sales Consultant, you will play a vital role in providing exceptional customer service and support to our clients in the electrical industry.
Responsibilities:
• Prepare sales quotes and sales orders to meet customer needs.
• Assist walk-in customers with their inquiries and provide product information.
• Respond to inbound inquiries and leads promptly and professionally.
• Prepare return merchandise authorization forms for sales returns.
• Build strong relationships and rapport with customers to drive sales growth.
• Actively seek out new clients and opportunities for growth.
• Utilize knowledge and training to ensure customers receive the products they need within their budget.
• Provide exceptional customer service experience to build customer loyalty.
• Support shipping, receiving, inventory, and warehousing as required.
Qualifications:
• Minimum of 2 years' experience in a customer service or sales role.
• Experience using and maintaining CRM software is preferred.
• Experience generating quotations and cold calling is an asset.
• Sales and customer service experience in the electrical industry is a definite asset.
• Strong organization and communication skills are required.
• General computer literacy is necessary.
• A valid Driver's License and access to a vehicle is an asset.
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