Technical Sales Consultant

2 days ago


Mississauga, Ontario, Canada RS Breakers and Controls Full time

      Overview:

      We are seeking a skilled and motivated Technical Sales Consultant to join our team at RS Breakers and Controls. As a Technical Sales Consultant, you will play a vital role in providing exceptional customer service and support to our clients in the electrical industry.

      Responsibilities:

      • Prepare sales quotes and sales orders to meet customer needs.

      • Assist walk-in customers with their inquiries and provide product information.

      • Respond to inbound inquiries and leads promptly and professionally.

      • Prepare return merchandise authorization forms for sales returns.

      • Build strong relationships and rapport with customers to drive sales growth.

      • Actively seek out new clients and opportunities for growth.

      • Utilize knowledge and training to ensure customers receive the products they need within their budget.

      • Provide exceptional customer service experience to build customer loyalty.

      • Support shipping, receiving, inventory, and warehousing as required.

      Qualifications:

      • Minimum of 2 years' experience in a customer service or sales role.

      • Experience using and maintaining CRM software is preferred.

      • Experience generating quotations and cold calling is an asset.

      • Sales and customer service experience in the electrical industry is a definite asset.

      • Strong organization and communication skills are required.

      • General computer literacy is necessary.

      • A valid Driver's License and access to a vehicle is an asset.



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