Property and Casualty Subrogation Claims Specialist

2 weeks ago

Vancouver, British Columbia, Canada Intact Financial Corporation Full time

At Intact Financial Corporation, we're looking for a skilled Auto and Property Subrogation Claims Specialist to join our team. As a key member of our claims department, you'll play a vital role in investigating, negotiating, and settling auto and basic property subrogation claims.

Key responsibilities include:

  • Investigating losses with moderate complexity and ensuring prompt and equitable recoveries in line with our corporate policies and standards.
  • Developing action plans for conducting investigations by determining necessary contacts, collection feasibility, and/or legal action.
  • Analyzing and documenting claims by collecting and securing appropriate reports and statements from customers, witnesses, and other parties or experts to determine damage, liability, and opportunity for recovery.
  • Negotiating with third parties, lawyers, and insurers to settle claims.
  • Attending court proceedings or hearings to provide information on claims as required.
  • Providing quality customer service to external or internal customers.
  • Answering queries relating to investigations and the claims process.
  • Maintaining effective communication channels with claims departments and liaising with adjusters, experts, management, and other claims representatives on technical and administrative issues.
  • Maintaining productive business relationships with service providers and monitoring performance to ensure compliance with professional and corporate standards.
  • Identifying process improvement needs and recommending changes to policies or procedures to maintain quality service and competitiveness.

Requirements include:

  • University degree or college diploma and/or equivalent combination of business experience.
  • Minimum 2 years property, casualty, auto, and/or subrogation claims handling experience.
  • Excellent written and verbal communication skills.
  • High attention to detail and critical thinking abilities.
  • Strong time management skills.
  • Knowledge of litigation processes considered an asset.
  • Completed or working towards a Chartered Insurance Professional (CIP) designation considered an asset.

As a valued member of our team, you'll enjoy a range of benefits, including a financial rewards program, an industry-leading Employee Share Purchase Plan, an extensive flex pension and benefits package, flexible work arrangements, and more.

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