Large Loss Property Claims Expert

1 week ago


Vancouver, British Columbia, Canada Intact Financial Corporation Full time
About the Role

We're seeking an experienced Large Loss Property Claims Expert to join our team at Intact Financial Corporation.

Job Summary

The successful candidate will handle complex multi-line claims, leveraging their expertise to negotiate settlements and resolve disputes. This role requires strong analytical skills, effective communication, and a collaborative approach to mentoring and coaching colleagues.

Key Responsibilities:
  • Manage and investigate large commercial property claims with exposures over $1M or involving specialized losses within Canada and internationally.
  • Engage and manage internal and external stakeholders, including counsel, consultants, adjusters, accountants, and engineers, to determine coverage, liability, and damages.
  • Mentor and guide regional file handlers to ensure consistent and effective claims handling, while supporting long-term succession planning.
  • Train colleagues on complex claims handling and share best practices.
  • Collaborate with Underwriting, Loss Prevention, and other stakeholders to identify potential risks, hazards, and trends, providing feedback and lessons learned.
  • Deliver excellent customer service to brokers, customers, and colleagues.
  • Meet key performance indicators related to loss development, loss adjustment expenses, claims leakage control, and expense management.
Requirements:
  • A minimum of 10 years' experience in direct handling of large and complex commercial property claims.
  • Relevant knowledge of regulatory and legal requirements applicable to the position.
  • An undergraduate degree or CIP designation (an asset).
  • Flexible travel requirements as needed.
About You

You are a critical thinker with intellectual curiosity, a skilled communicator, and a problem-solver who can gather information, evaluate situations, and negotiate solutions. You possess adaptability, flexibility, and a passion for mentoring and coaching others.

What We Offer

We provide a dynamic work environment, empowering you to be and do your best every day. Our benefits include a financial rewards program, an industry-leading Employee Share Purchase Plan, a comprehensive flex pension and benefits package, flexible work arrangements, and more.


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