National Property Claims Examiner

1 week ago


Vancouver, British Columbia, Canada Aviva Full time

At Aviva, we're looking for a skilled Property Claims Examiner to join our team. In this role, you'll be responsible for overseeing and managing third-party adjusted claims and direct-handled claims. You'll ensure alignment with Aviva's best practices and handling procedures, and work with specialists and vendors to deliver outstanding customer service.

Key Responsibilities:

  • Manage a portfolio of examining and direct-handled property claims
  • Resource field work to be completed by IA, setting clear expectations and timelines
  • Arrange market calls or work with insurers on subscription claims
  • Prepare and present a complete file strategy, coverage analysis, and business case
  • Investigate claims by reviewing IA reports and specialists' information
  • Review and compile facts, policies, technical reports, and settle claims
  • Communicate claim adjustments via written reports to all parties
  • Provide outstanding service to our customers
  • Ensure data accuracy and issue payments to vendors, insureds, and specialists

Requirements:

  • Detailed knowledge of the property insurance industry
  • At least 5+ years of commercial and residential property experience
  • Strong construction knowledge
  • Strong digital literacy
  • Strong understanding of property insurance case law
  • Detailed knowledge of property coverage wordings
  • Some basic accounting skills
  • Outstanding communication and negotiation skills
  • Excellent report writing skills
  • Licensing in NB, PEI & NFLD (asset)

What We Offer:

  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
  • Our vacation package starts at 4 weeks
  • Outstanding Career Development opportunities


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