Collection Operations Manager
2 weeks ago
In this pivotal role as a Collection Operations Manager at Vaco, you will be responsible for overseeing the Order to Cash (O2C) operations, ensuring timely, accurate, and efficient execution of collections, AR, and billing processes. As a seasoned leader, you will oversee and support a team of 4 AR professionals, fostering a collaborative and high-performing environment through coaching, feedback, and career development.
Key Responsibilities:
- Build strong relationships with merchants, clients, and internal teams to facilitate effective collections and resolve escalations, including billing discrepancies and intercompany transactions.
- Owning the collections strategy, ensuring adherence to processes and identifying opportunities for improvement to achieve cash flow targets.
- Collaborating with Sales, IT, Finance, and FP&A teams to address larger account collections, resolve payment issues, and support reporting processes, including month-end AR packages and P&L impact.
- Preparing and maintaining accurate reports, including aging reports, DSO metrics, and KPIs, to monitor and optimize collections performance.
- Ensuring compliance and accuracy in departmental functions such as customer master maintenance, credit administration, cash application, vendor setups, and subscription-based billing.
- Managing complex, time-sensitive projects such as transitioning non-sub-ledger customers to the sub-ledger and supporting cross-functional initiatives like e-invoicing and automation.
Requirements:
To succeed in this challenging role, you will need minimum 5 years of managerial experience in AR and Collections (B2B), advanced Excel skills, and the ability to work in a fast-paced environment. Experience with NetSuite and/or Great Plains, and subscription billing are considered strong assets. With a salary range of $120,000 - $160,000 per annum, depending on location, you will have the opportunity to develop your skills and expertise while contributing to the growth and success of Vaco.
-
Senior Collections Operations Manager
3 weeks ago
Toronto, Ontario, Canada Momentum Financial Services Group Full timeJob SummaryThe Senior Collections Operations Manager is responsible for overseeing the optimization of dialing and messaging strategies and technologies used in the collections process. This role involves managing the performance of the dialer systems, ensuring compliance with regulations, and collaborating with collections teams to enhance collections...
-
Collection Operations Lead
2 weeks ago
Toronto, Ontario, Canada Vaco Full timeAbout the OpportunityWe are seeking an experienced Collection Operations Lead to oversee our Order to Cash (O2C) operations. As a key member of our team, you will be responsible for ensuring timely, accurate, and efficient execution of collections, AR, and billing processes.You will lead and manage a team of 4 AR professionals, fostering a collaborative and...
-
Business Development Manager
2 weeks ago
Toronto, Ontario, Canada Northwood Collection Full timeUnlock Your Potential with Northwood CollectionNorthwood Collection, a renowned manufacturer of Quality Wall Art, Mirrors, and Decorative Flooring since 1986, is seeking driven professionals to spearhead our brand's expansion across Canada and the USA.We are looking for talented individuals who can offer a full décor solutions portfolio to the industry....
-
Business Development Associate
5 days ago
Toronto, Ontario, Canada Northwood Collection Full timeJob OpportunityWe are seeking a dynamic and results-driven Business Development Associate to join our team as a Territory Representative.About Northwood Collection Inc.Northwood Collection Inc. is a leading designer and manufacturer of home décor products, dedicated to delivering high-quality products that meet the evolving needs of our customers.Salary...
-
Chief Collections Director
2 weeks ago
Toronto, Ontario, Canada Vaco Full timeAbout the Opportunity:Our company, Vaco, is seeking a highly skilled Chief Collections Director to lead our Order to Cash (O2C) operations. In this role, you will be responsible for ensuring timely, accurate, and efficient execution of collections, AR, and billing processes.As Chief Collections Director, you will oversee and support a team of 4 AR...
-
Collections Management Professional
4 weeks ago
Toronto, Ontario, Canada Toyota North America Full timeJob Description:We are seeking a highly skilled Collections Management Professional to lead our collections team in this leadership role.Company OverviewToyota Financial Services (TFS) is a leading provider of retail, leasing, and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. As a member of the Toyota family, we...
-
Senior Collections Lead
3 weeks ago
Toronto, Ontario, Canada Momentum Financial Services Group Full timeAbout the RoleMomentum Financial Services Group is seeking a seasoned professional to fill the position of Senior Collections Lead, Special Accounts. This is an exciting opportunity for a skilled collections expert to join our team and play a key role in recovering delinquent accounts.Job SummaryThe Senior Collections Lead will be responsible for managing a...
-
Toronto, Ontario, Canada Momentum Financial Services Group Full timeJob Summary:">The Collection Performance Optimization Specialist will oversee and optimize the dialing and messaging strategies and technologies used in the collections process. This role involves managing the performance of the dialer systems, ensuring compliance with regulations, and collaborating with collections teams to enhance collections rates.">Key...
-
AR Credit
2 weeks ago
Toronto, Ontario, Canada Vaco Full timeJob OverviewVaco is seeking an experienced AR Credit & Collections Specialist to join our team. This role is responsible for ensuring the timely and accurate processing of incoming payments, maintaining accurate transaction records, providing recommendations on credit limits for new and existing customers, and enforcing company credit policies.About the...
-
Collections Analyst
2 weeks ago
Toronto, Ontario, Ontario, Canada Swoon Full timeOur client is hiring: Collections Analyst I – Toronto, ON (Hybrid) Location: Toronto, ON – Hybrid (3 days/week onsite) Contract Duration: 8 months Interviews: 2 rounds (no assessments) Possibility of Extension or Permanent Role: NoneAbout the RoleJoin our client's team as a Collections Analyst I to manage an Accounts Receivable portfolio ranging...
-
Risk and Collections Professional
2 weeks ago
Toronto, Ontario, Canada KORT Payments Full timeWe're seeking a skilled Risk and Collections Professional to join our team at KORT Payments.Our mission is to empower businesses with top-notch capabilities in compliance, risk management, and payment processing. We specialize in providing a state-of-the-art omnichannel payments platform designed to make business transactions a breeze.As a key member of our...
-
Risk and Collections Analyst
2 weeks ago
Toronto, Ontario, Ontario, Canada KORT Payments Full timeRisk and Collections Analyst WHO WE ARE Welcome to KORT Payments, where innovation meets excellence! We specialize in providing a state-of-the-art omnichannel payments platform designed to make business transactions a breeze. Our mission? To empower businesses with top-notch capabilities in compliance, risk management, and payment processing. Our...
-
New Business Development Professional
19 hours ago
Toronto, Ontario, Canada Northwood Collection Full timeWe are seeking a motivated and well-versed sales professional to join our team at Northwood Collection. As a Business Development Representative, you will play a crucial role in driving new business growth across various channels.Key Responsibilities:Cold calling and engaging with leads to understand their needs and identify potential sales...
-
Home Furnishings Sales Professional
2 weeks ago
Toronto, Ontario, Canada Northwood Collection Full timeNorthwood Collection is seeking a highly skilled Home Furnishings Sales Professional to join our sales team. As a key member of our sales department, you will be responsible for driving sales growth within your designated territory.Job SummaryThis is an exciting opportunity for a motivated and results-driven individual to leverage their sales expertise and...
-
Software Engineer, Collections Technology
2 weeks ago
Toronto, Ontario, Canada Amazon Full timeAt Amazon, we're passionate about building systems and services that deliver a seamless and transparent finance experience for our partners. Our team is responsible for developing the technology behind Collect, the next-generation collections tool for Global Account Receivables (GAR). This system aims to unify AR collections under one tool, standardizing and...
-
Credit Collections Specialist
2 weeks ago
Toronto, Ontario, Canada Willson International Limited Full timeWe are seeking a highly skilled Credit Collections Specialist to join our team at Willson International Limited, a Customs Brokerage and Third-Party Logistics organization.Located in the GTA, ON area, this role offers a work-from-home environment with a home internet reimbursement. As a valued member of our team, you will have the opportunity to work...
-
Mortgage Collections Officer
2 weeks ago
Toronto, Ontario, Ontario, Canada Altis Recruitment Full timeOur client in a small, yet fast paced lending company is seeking a Mortgage Collection Officer candidate for a permanent position in Toronto, easily accessible by the Rosedale subway stop. The company offers a wonderful environment with supportive managers, friendly colleagues, and are looking for the same to join their team. The Mortgage Collection Officer...
-
Toronto, Ontario, Canada Street Haven At The Crossroads Full timeStreet Haven At The Crossroads is seeking a Labour Relations and Collective Bargaining Specialist to join our team in Toronto. This full-time role operates under standard business hours, Monday to Friday, with some evening or weekend requirements.This position requires an onsite in-person presence and offers a competitive salary of $65,000-$71,000 per annum....
-
Senior Financial Operations Manager
2 weeks ago
Toronto, Ontario, Canada Vaco Full timeAbout the Opportunity Vaco is seeking a seasoned Senior Financial Operations Manager to lead and manage the Order to Cash (O2C) operations, ensuring timely, accurate, and efficient execution of collections, AR, and billing processes. Lead a team of 4 AR professionals, fostering a collaborative and high-performing environment through coaching, feedback, and...
-
Software Engineer
3 weeks ago
Toronto, Ontario, Canada Amazon Full timeWe are passionate about building systems and services that deliver a seamless and transparent finance experience for Amazon partners.The Receivables Tech group, under the Finance Automation org, builds and manages applications that help reduce risk to Amazon's free cash flows by millions. Our product, Collect, is the next-generation collections tool for...