Reservations Coordinator

4 weeks ago


Williams Lake, Canada Best Western Williams Lake Hotel Full time

Job Title: Reservations Supervisor

Job Summary: We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Best Western Williams Lake Hotel. As a key member of our front desk team, you will be responsible for coordinating reservations, managing guest services, and ensuring seamless operations.

Key Responsibilities:

  • Coordinate reservations and manage guest room assignments
  • Provide exceptional guest service and resolve any issues that may arise
  • Collaborate with other departments to ensure smooth operations
  • Prepare and submit reports on guest satisfaction and operational performance
  • Recruit, train, and supervise front desk staff to ensure excellent service delivery

Requirements:

  • College diploma or equivalent in a related field
  • 1-2 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and under pressure

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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