Hotel Reservation Manager
2 days ago
We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at 124 ON QUEEN HOTEL AND SPA.
The ideal candidate will have a strong background in hotel operations, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Job Summary:
The Reservations Supervisor is responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, preparing and submitting reports, and resolving work problems. They will also assist clients/guests with special needs, coordinate and assign work, hire and train staff, maintain operation of computer systems, equipment, machinery, and arrange repair work.
Key Responsibilities:
- Co-ordinate activities with other work units or departments;
- Establish work schedules and procedures;
- Prepare and submit reports;
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality;
- Assist clients/guests with special needs;
- Co-ordinate, assign and review work;
- Hire and train staff in job duties, safety procedures and company policies;
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery;
- Requisition materials and supplies;
Requirements:
- Education: Secondary (high) school graduation certificate;
- Experience: 1 year to less than 2 years;
Work Setting: The successful candidate will be working in a hotel, motel, resort environment.
Compensation and Benefits: We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, plus benefits including health, dental, and vision insurance, paid time off, and opportunities for professional growth and development.
Why Work with Us: At 124 ON QUEEN HOTEL AND SPA, we pride ourselves on delivering exceptional guest experiences and creating a positive work environment for our employees. As a Reservations Supervisor, you will have the opportunity to work with a talented team of professionals who share your passion for hospitality and commitment to excellence.
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