Reservations Supervisor

1 month ago


Williams Lake, Canada Best Western Williams Lake Hotel Full time

We are seeking a skilled Reservations Supervisor to join our team at the Best Western Williams Lake Hotel. As a key member of our front desk team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised.

The ideal candidate will have a strong attention to detail, be able to work in a fast-paced environment, and possess efficient interpersonal skills. They will also be responsible for maintaining operation of computer systems, equipment, machinery, and arranging repair work to ensure business continuity and customer service delivery.

Key Responsibilities:

  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Perform same duties as workers supervised
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies

Requirements:

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • 1 year to less than 2 years of experience in the field
  • Permanent position, 40 hours per week
  • English language proficiency


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