Restaurant Service Ambassador

4 weeks ago


Fort Saskatchewan, Alberta, Canada Yogesh Hospitality Ltd Full time

At DRJ Group Canada INC, we are seeking a skilled Restaurant Service Ambassador to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a memorable dining experience.

Key Responsibilities:

  • Address customer complaints or concerns in a professional and respectful manner.
  • Answer customer questions regarding menu items and preparation methods.
  • Assist customers with special needs and provide support as required.
  • Manage seating arrangements for large groups and ensure a smooth dining experience.
  • Perform opening and closing activities to ensure the restaurant is prepared for service.
  • Receive customer reservations and assign tables accordingly.
  • Process customer payments and handle any issues that may arise.

Work Environment:

This is a fast-paced environment where you will be working under pressure to ensure the smooth operation of the restaurant. As a Restaurant Service Ambassador, you will be required to multitask and work effectively in a team environment.

Requirements:

  • Secondary (high) school graduation certificate is required.
  • Experience is an asset in this role.
  • Ability to work in a fast-paced environment and maintain a high level of customer service.


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