Restaurant Service Ambassador

4 weeks ago


Fort Saskatchewan, Alberta, Canada Yogesh Hospitality Ltd Full time

Job Summary: We are seeking a skilled Restaurant Service Ambassador to join our team at Yogesh Hospitality Ltd. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Address customer complaints or concerns in a professional and courteous manner.
  • Answer customer questions regarding menu items and preparation methods.
  • Assist guests with special needs, such as wheelchair accessibility or dietary requirements.
  • Attend to seating arrangements for large groups and ensure a smooth dining experience.
  • Greet customers warmly and make them feel welcome.
  • Perform opening and closing activities, including setting up and cleaning the dining area.
  • Receive customer reservations and assign tables accordingly.
  • Receive payments from customers and process transactions efficiently.
  • Respond to customer complaints and concerns in a timely and professional manner.

Requirements:

  • Secondary (high) school graduation certificate.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Flexibility to work varying shifts, including evenings and weekends.
  • Initiative to take ownership of customer service and ensure a positive experience.
  • Organized and able to multitask in a busy environment.
  • Team player with a positive attitude and a passion for delivering exceptional customer service.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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