Restaurant Service Ambassador
4 weeks ago
Job Summary: We are seeking a skilled Restaurant Service Ambassador to join our team at Yogesh Hospitality Ltd. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests.
Key Responsibilities:
- Address customer complaints or concerns in a professional and courteous manner.
- Answer customer questions regarding menu items and preparation methods.
- Assist guests with special needs, ensuring their comfort and satisfaction.
- Attend to seating arrangements for large groups, ensuring a smooth and efficient experience.
- Greet customers warmly and make them feel welcome.
- Perform opening and closing activities, ensuring the restaurant is prepared for service.
- Receive customer reservations and assign tables, ensuring a seamless experience.
- Receive payments from customers, handling transactions with accuracy and efficiency.
- Respond to customer complaints in a professional and courteous manner.
Requirements:
- Secondary (high) school graduation certificate.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
- Flexibility and adaptability, with a willingness to learn and grow.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
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