Orthopaedic Clinic Receptionist

2 weeks ago


Halifax, Nova Scotia, Canada Nova Scotia Health and IWK Health Full time
Job Summary

We are seeking a skilled Registration and Scheduling Clerk to join our Orthopaedic Clinic team. This role is responsible for patient scheduling, timely registration, and processing of patients with appointments. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Register patients for the Orthopaedic Clinics, greeting and directing clients
  • Making reminder phone calls to patients about upcoming clinic appointments
  • Scheduling new and follow-up patient appointments; coordinating with various departments to book patient appointments
  • Answering phone calls, communicating messages and information accurately and appropriately
  • Participating in care team discussions, offering input and energy into efforts at improving clinic efficiency and functioning
  • Accurately entering/revising patient information in our system
  • Completing various health forms
  • Maintaining adequate supplies and ordering as needed
  • Providing general support to clients and staff
Requirements
  • Minimum High School Diploma or G.E.D. required
  • Graduate from a recognized office administration diploma program preferred
  • Previous experience in a healthcare setting, an asset
  • Demonstrated accurate keyboarding and data entry skills
  • Basic knowledge of computer programs, including email and MS Word
  • Working knowledge of office equipment, including fax machines, photocopiers, and scanners
  • Demonstrated strong time management, analytical, and problem-solving skills
  • Demonstrated excellent organization skills, strong communication and interpersonal skills
  • Demonstrated ability to prioritize workloads
  • Demonstrated initiative, self-motivation, and ability to work with minimal supervision
  • Demonstrated high regard for quality, accuracy, and attention to detail
  • Demonstrated ability to work well with others and in an interprofessional team
  • Demonstrated flexibility to meet workload demands

This is a permanent, part-time position, with 35 hours bi-weekly. If you are a motivated and organized individual with a passion for delivering excellent patient care, we encourage you to apply.



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