Restaurant Operations Manager Vancouver Island

4 weeks ago


Tofino, Canada Relais & Châteaux Full time
Experience the Art of Hospitality at a Forbes 4-Diamond Resort

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island, renowned for creating world-class guest experiences since 1996. Our success is built upon visionary leadership, a supportive team spirit, and an unwavering passion for delivering exceptional service.

Award-Winning Cuisine and Unbeatable Views

The Wickaninnish Inn offers an unparalleled dining experience, complemented by our award-winning wine and spirits program under the guidance of Chef Carmen Ingham. As Assistant Restaurant Manager, you will be part of a high-end establishment with rustic elegance and breathtaking views.

Your Key Responsibilities:

  • Provide Exceptional Guest Service – Meet and exceed standards set by Relais & Châteaux, AAA 4-Diamond, and Forbes.
  • Operational Leadership – Plan, organize, direct, control, and evaluate the operations of The Pointe Restaurant, On The Rocks Bar, Private Bar, Room Service, and Driftwood Café.
  • Determine Services and Implement Procedures – Ensure efficient and personalized guest service, resolve complaints, and maintain high standards.
  • HR Functions – Assist with hiring, training, and development, including regular employee reviews and staff performance monitoring.
  • Staff Scheduling and Performance Monitoring – Set work schedules and oversee staff performance to meet restaurant financial goals.
  • Inventories and Financial Management – Control monthly inventory and weekly ordering, helping to analyze and review financial results.
  • Team Collaboration – Regularly participate in team meetings, cover management meetings when necessary, and contribute innovative ideas for improvement.

Relais & Châteaux Benefits

As a member of our team, you'll enjoy a competitive salary of $55,000 - $59,000 per year, opportunities for growth and promotion, and access to our comprehensive benefits package. Join us in creating unforgettable guest experiences and shaping the future of hospitality


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