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Administrative Receptionist

2 months ago

Dartmouth, Canada Shannex Incorporated Full time

Job Summary

We are seeking a highly skilled and compassionate Front Desk Attendant to join our team at Shannex Incorporated. As a key member of our community, you will be responsible for providing exceptional customer service, ensuring the safety and well-being of our residents, and maintaining a positive and welcoming environment.

Key Responsibilities

  • Answer and direct telephone inquiries, greet and assist visitors
  • Provide routine information and respond to inquiries from residents, visitors, and staff
  • Active screening of employees and visitors
  • Sort and distribute incoming and outgoing mail and couriers
  • Prepare and distribute forms, reports, and other documents to appropriate personnel and departments
  • Perform a wide variety of assignments, which may be confidential in nature
  • Receive, process, and record client payments
  • Ensure client safety by following and applying all standard operational procedures, safe work practices, and training provided

Requirements

  • High School/GED completion
  • Excellent computer skills and experience with Microsoft Office Suite
  • Previous hospitality/customer service experience, especially with seniors
  • Friendly and outgoing personality
  • Familiarity with the local area
  • Experience with cash handling
  • Knowledge of medical terminology an asset
  • Availability for day, evening, and weekend shifts

About Us

Shannex Incorporated is a trusted provider of senior accommodations, services, and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by dedicated team members who create an exceptional resident experience and a positive, fulfilling work environment.