Emergency Medical Call Taker

2 weeks ago


Victoria, British Columbia, Canada Provincial Health Services Authority Full time
Job Summary

We are seeking a skilled Emergency Medical Call Taker to join our team at the Langford Dispatch Operations Centre. As a crisis responder, you will be the first point of contact for emergency medical situations, providing support and guidance to callers in high-pressure situations.

About the Role

This is an irregular, full-time position with rotational shifts, including weekends and statutory holidays. You will work closely with our experienced call-takers, using your exceptional customer service skills and ability to remain calm under pressure.

Your tasks will include:

  • Providing clear and direct communication to callers, adapting to their needs and concerns
  • Quickly prioritizing multiple tasks, using problem-solving skills to resolve complex situations
  • Taking a leadership role, building relationships with team members and callers
What We're Looking For

To succeed in this role, you will need:

  • Completion of Grade 12 or equivalent
  • A valid certificate in Standard First Aid and CPR Level C (obtained before training)
  • At least 2 years of customer service experience
  • Fluent spoken and written English
  • Excellent typing skills, with a minimum speed of 30WPM
Benefits and Perks

We offer a comprehensive benefits package, including a municipal pension plan, psychological health & safety programs, and holistic wellness resources. You'll also have access to professional development opportunities, including +2,000 courses and our San'yas Indigenous Cultural Safety Training program.

Join us at the Provincial Health Services Authority and become part of a dynamic team dedicated to delivering exceptional patient care. Our generous vacation entitlement and WorkPerks discount program make this an attractive opportunity for professionals who value work-life balance and employee recognition.

This role offers a competitive hourly wage of $32.60 and is open to applicants with a strong commitment to customer service and crisis management.



  • Victoria, British Columbia, Canada Provincial Health Services Authority Full time

    Job OverviewWe are seeking an Emergency Medical Call Taker to join our team at the Provincial Health Services Authority. As a key member of our dispatch operations centre, you will be responsible for providing critical support to the public in emergency medical situations.About the RoleThe role of Emergency Medical Call Taker is a challenging and rewarding...


  • Victoria, British Columbia, Canada Provincial Health Services Authority Full time

    OverviewAs a key member of the Provincial Health Services Authority team, you will be responsible for providing exceptional customer service as an Emergency Medical Call Taker (EMCT) in our Langford Dispatch Operations Centre.Salary and BenefitsThe successful candidate will be offered a competitive hourly wage of $32.60, with a comprehensive benefits package...


  • Victoria, British Columbia, Canada BCEHS Full time

    At BCEHS, we're looking for highly skilled professionals to join our team as Emergency Medical Call Takers.About the RoleThe primary role of an Emergency Medical Call Taker is to provide exceptional support to the public during emergency medical situations. Working in a fast-paced call-centre environment, you will be the first point of contact in 911 calls...

  • Medical Call Taker

    12 hours ago


    Victoria, British Columbia, Canada Provincial Health Services Authority Full time

    About the RoleAs a Medical Call Taker, you will be the first point of contact for emergency medical situations in British Columbia. This is an exciting opportunity to join the Provincial Health Services Authority and make a difference in people's lives.


  • Victoria, British Columbia, Canada Provincial Health Services Authority Full time

    Job Summary:">We are seeking a skilled Emergency Medical Call Taker (EMCT) to join our team at the Provincial Health Services Authority. As an EMCT, you will be the first point of contact in 911 calls directed to ambulance services.">About the Role:">In this dynamic and challenging role, you will provide exceptional customer service while remaining calm and...

  • Medical Professional

    4 weeks ago


    Victoria, British Columbia, Canada Island Health Full time

    Island Health is a leading healthcare provider on Vancouver Island, offering a dynamic work environment for medical professionals. The South Island department of Emergency Medicine at our regional trauma center in Victoria is currently seeking a part-time Emergency Medicine Physician.

  • Medical Professional

    2 weeks ago


    Victoria, British Columbia, Canada Victoria General Hospital & Royal Jubilee Hospital Full time

    Victoria General Hospital & Royal Jubilee Hospital Seeks Skilled PhysicianWe are currently looking for a highly skilled physician to join our team in the department of Emergency Medicine at Victoria General Hospital and Royal Jubilee Hospital.About the OpportunityThis is an exciting opportunity to work in a dynamic and fast-paced environment, providing...


  • Victoria, British Columbia, Canada PHSA Full time

    Job SummaryWe are seeking an experienced Emergency Equipment Specialist to join our team at PHSA. The successful candidate will be responsible for ensuring the readiness of emergency medical equipment, including sanitizing and processing critical medical equipment, restocking supplies on vehicles, performing and documenting vehicle checks, receiving of goods...


  • Victoria, British Columbia, Canada Staff on Call Full time

    Staff on Call: Travel Licensed Practical Nurse Job OpportunityWe are seeking a compassionate and caring Licensed Practical Nurse (LPN) to join our team at a beautiful Long-Term Care/Assisted Living Facility in Duncan, British Columbia.About the Role:This is a temporary opportunity with a contract duration of 3-6 months. We welcome candidates who are...


  • Victoria, British Columbia, Canada Staff on Call Full time

    Staff on CallAbout the RoleWe are seeking a compassionate and skilled Licensed Practical Nurse to provide high-quality care to residents at our beautiful Long-Term Care/ Assisted Living Facility in Duncan, British Columbia.Salary and BenefitsThis is a casual opportunity with a competitive hourly rate of $45.00 per hour. In addition to the hourly rate, you...


  • Victoria, British Columbia, Canada Victoria General Hospital & Royal Jubilee Hospital Full time

    Job SummaryWe are seeking an experienced Emergency Medicine Physician to join our team at Victoria General Hospital & Royal Jubilee Hospital on Vancouver Island. This is a fantastic opportunity to work in a dynamic and fast-paced environment, providing high-quality patient care to the community.About the RoleThe successful candidate will have the opportunity...


  • Victoria, British Columbia, Canada Staff on Call Full time

    Opportunity at a Beautiful Long-Term Care FacilityWe are seeking a compassionate and caring Licensed Practical Nurse to temporarily join our team at a beautiful Long-Term Care/Assisted Living Facility in Duncan, British Columbia.About the RoleThis is a casual opportunity with a variety of shift options available, including day, evening, night shifts, and...


  • Victoria, British Columbia, Canada Staff on Call Full time

    Staff on CallAs a compassionate and caring Licensed Practical Nurse, you will have the opportunity to make a meaningful difference in the lives of our residents at our beautiful Long-Term Care/Assisted Living Facility in Duncan, British Columbia.About the RoleWe are seeking an experienced LPN who is passionate about providing high-quality patient care. In...

  • Medical Secretary

    3 weeks ago


    Victoria, British Columbia, Canada PHSA Full time

    About PHSA and BC Cancer AgencyAt the Provincial Health Services Authority (PHSA), we plan, manage and evaluate specialized health services with the BC health authorities to provide equitable and cost-effective healthcare for people throughout the province.We are committed to employment equity, encouraging all qualified individuals to apply. Our values...


  • Victoria, British Columbia, Canada Island Health Full time

    Island Health, a prominent healthcare organization in British Columbia, is seeking an experienced Emergency Medicine Physician to provide locum coverage in Victoria.Competitive Remuneration: We offer a competitive salary package, estimated at approximately $250,000 - $300,000 per annum, depending on experience and qualifications.About the Role: As an...

  • Physician Assistant

    4 weeks ago


    Victoria, British Columbia, Canada Island Health Full time

    Job SummaryThis Physician Assistant role in Emergency Medicine is a critical position at Island Health, requiring strong clinical skills and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesClinical Practice: Work collaboratively with emergency department staff to provide high-quality patient care, making decisions based on...


  • Victoria, British Columbia, Canada Island Health Full time

    Job Title: Emergency Medicine Physician - Locum OpportunityAbout the Role:We are seeking an experienced Emergency Medicine Physician to provide locum coverage at our major hospitals in Victoria, British Columbia. As a member of our team, you will work alongside a supportive group of healthcare professionals to deliver high-quality patient care.About the...


  • Victoria, British Columbia, Canada Retirement Concepts Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Emergency Response Team Member to join our team at Retirement Concepts. As a key member of our support staff, you will play a vital role in ensuring the comfort and safety of our tenants.Key Responsibilities:Respond promptly to calls from tenants, utilizing a pager and call bells as necessary,...


  • Victoria, British Columbia, Canada Kelly Services, Inc. Full time

    Becoming a Remote Bilingual Medical Phone Interpreter at Kelly Services, Inc.We are currently seeking dedicated individuals fluent in English and Mandarin to facilitate communication between individuals with limited English language skills and representatives from various industries as remote bilingual medical phone interpreters. This is an exciting...

  • Medical Coordinator

    3 weeks ago


    Victoria, British Columbia, Canada PHSA Full time

    Career Opportunity At PHSA, we are committed to delivering the best possible patient care for our diverse population. As a Medical Coordinator with our team, you will play a vital role in ensuring seamless coordination of medical services and support. About Us We provide comprehensive cancer control for the people of British Columbia at BC Cancer. Our...