Service Coordinator

4 weeks ago


PointeClaire, Quebec, Canada Randstad Canada Full time
Job Summary

We are seeking a highly motivated and organized Service Coordinator to join our team in Dorval. As a Service Coordinator, you will be responsible for providing exceptional customer service, coordinating customer activities, and supporting the sales, warehouse, and support teams to achieve business objectives.

Key Responsibilities
  • Provide excellent customer service and support to internal and external customers
  • Coordinate customer activities, including order desk, product location, and delivery
  • Work collaboratively with the sales, warehouse, and support teams to achieve business objectives
  • Support the Branch Manager in executing the annual and monthly operating plan
  • Follow up on customer orders, including product selection, up-selling, and order entry and fulfillment
  • Ensure accurate inventory levels and coordinate with the outside sales team
  • Support the warehouse, including receiving, stocking, and picking
  • Make outbound calls to customers and prospects to support business objectives
  • Support the Accounts Receivable and Accounts Payable team members with price discrepancies and shipping issues
  • Review open and back orders daily and follow up with suppliers as needed
  • Invoice and file packing slips
  • Maintain the showroom and office in a ready condition
Requirements
  • 2-4 years of experience in an office setting
  • Proven self-starter and team player
  • Knowledge of the sanitation, food service, construction, or general safety industries
  • Excellent verbal and written communication skills in English and French
  • Excellent attention to detail
  • Post-secondary education preferred
Why Randstad?

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees. If you are interested in this opportunity, please send your CV to our team or give us a call to discuss further.


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