Admissions Transition Specialist

4 weeks ago

Vancouver, British Columbia, Canada Adler University Full time

As an Admitted Student Advisor at Adler University, you will play a critical role in ensuring a seamless transition into our institution. Under the guidance of the Director of Admissions, you will work closely with admitted students to ensure they have a successful and timely transition into our university.

Key responsibilities include ensuring the transfer credit process, registration, orientation, and relocation are completed in a timely manner. You will also be responsible for meeting enrollment goals by ensuring each student is aware of and meeting enrollment requirements, acting as a liaison between the student and all student service departments and faculty, and assisting incoming students with overcoming any obstacles to matriculation.

Additionally, you will be responsible for maintaining accurate student records by entering new and updating current information in a timely manner in our customer relationship management database (CRM). You will also ensure completed records are received by the Registrar's office after the start of the term.

Key Responsibilities:

  • Provide proactive outreach to ensure incoming students remain engaged with Adler University through the start of classes.
  • Plan and execute new student engagement events designed to mitigate melt.
  • Assign a current student mentor to each prospective student to provide an additional layer of support.
  • Collaborate with student organizations to welcome incoming students and foster a sense of community and engagement.
  • Train students on how to access University systems to ensure success within their program.
  • Assess which prospective students are eligible for transfer credit and assist them in completing the review process.
  • Assist incoming students with the selection and registration of first-term classes.
  • Follow up with prospective students to ensure orientation is completed in a timely manner and any outstanding admissions documents are received.
  • Assist incoming students with relocation to the Chicago and Vancouver areas by providing information and resources as needed.
  • Manage all admitted student social media outlets and create dynamic content to keep incoming students engaged.

Requirements:

  • Bachelor's degree required; Master's degree preferred
  • 1-3 years of experience in admissions, higher education, or a sales environment

Work Environment:

The usual and customary methods of performing the job functions require 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment. This position is located on our Vancouver campus and may be eligible for hybrid work.

Expected Salary Range: $45,000 - $55,000 CAD

Universal Core Behaviors:

Communication:

  • Effectively expresses oneself in all oral and written communications.
  • Exhibits good listening and comprehension skills.
  • Keeps others informed, as well as responds, in a timely manner.
  • Demonstrates match between words and actions.
  • Responds with tact, diplomacy, respect, and composure when dealing with others.
  • Promotes the spirit and essence of the School's Vision, Mission, Values, and Key Strategies through both verbal and written communication.

Teamwork and Collaboration:

  • Cooperates with others toward the achievement of common goals.
  • Seeks consensus and win-win solutions to problems and conflicts.
  • Contributes actively and participates fully in team initiatives.
  • Puts success of the team above own interests.
  • Builds and maintains constructive work relationships.

Responsive to Change:

  • Supports changes in the work environment.
  • Displays a proactive, problem-solving approach toward work.
  • Committed to life-long learning by continuously increasing skills, knowledge, and effectiveness.
  • Actively seeks and initiates creative and innovative solutions.
  • Exercises sound, accurate, and informed independent judgment when needed.

Quality-Driven and Accountable:

  • Results-oriented and committed to quality through continuous process improvement.
  • Eliminates ineffective activities and closes performance gaps.
  • Anticipates and responds to customer needs.
  • Monitors own performance, accepts responsibility for actions, and actively seeks feedback.
  • Meets deadlines and completes projects and activities in a professional, timely manner.
  • Seeks opportunities to increase productivity and/or reduce costs while maintaining highest quality standards (fiscally responsible).

Support of Vision, Mission, Values, Key Strategies:

  • Supports and models the School's Values of: social interest, compassion, justice, respect for the individual, honors diversity and difference, intellectual rigor, optimism, and collaboration.
  • Articulates the School's Vision, Mission, and Key Strategies in a way to educate others.
  • Demonstrates active commitment in advancing the School's Vision, Mission, and Key Strategies.
  • Exhibits personal integrity, honesty, zeal, and compassion.
  • Aligns work processes to advance the School's strategic plan and key strategies.

Equal Opportunity Employer:

Adler University is committed to the principle of equal employment and advancement opportunities for all employees and potential employees, along with discrimination and a harassment-free workplace environment. Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

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