Insurance Business Development Manager

2 weeks ago

Toronto, Ontario, Canada Recrute Action Full time

We are seeking an experienced Senior Account Manager – Insurance to join our team at Recruit Action, a leading recruitment agency specializing in comprehensive cost control, claims management, and medical assistance for international, Canadian, and American clients.

The ideal candidate will support and drive business initiatives for high-value client accounts, working directly with key corporate clients to optimize service delivery, enhance client retention, and generate opportunities for account growth. The successful candidate will be integral to market intelligence and contribute strategically to business development efforts, collaborating closely with operational and business teams to ensure a high-quality client experience.

Key Responsibilities:
  • Client Management: Serve as the primary contact for assigned strategic Canadian corporate clients, managing all operational and strategic aspects to maintain strong client relationships and ensure satisfaction.
  • Relationship Building: Deepen and expand relationships with key client stakeholders, applying in-depth knowledge of the client's market, industry, and value alignment with our services.
  • Cases Management: Oversee complex cases, manage escalation processes, and coordinate all stakeholder communications to address client needs efficiently.
  • Operational Efficiency: Identify and implement initiatives for operational efficiencies, improved profitability, and enhanced customer experience.
  • Business Intelligence: Analyze client trends and collaborate with Business Development to support initiatives that drive account growth and address key underlying trends.
About You:
  • Qualifications: University degree or equivalent, 8+ years of relevant work experience, 4+ years of B2B account management experience within a service-based environment, proven track record of successful client management, excellent verbal and written communication skills in English, and availability to travel as required.
  • Skills: Strong analytical and problem-solving skills, ability to build and maintain strong relationships, excellent communication and negotiation skills, and proficiency in MS Office.

We offer a competitive salary range of $80,000 to $115,000 based on experience. Benefits include a comprehensive package available after 90 days, including medical, dental, telemedicine, and various wellness services, as well as a Registered Retirement Savings Plan with up to 4% company match.

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