Current jobs related to Area Manager - Ottawa, Ontario - Gold Medal Bakery

  • Area Manager

    4 weeks ago

    Ottawa, Ontario, Canada Dexterra Group Full time

    Job Title: Area ManagerAbout the Role:We are seeking a highly skilled Area Manager to join our team at Dexterra Group. As an Area Manager, you will be responsible for supervising multiple account operations and fostering client relationships to increase new business opportunities and profitability for the company.Key Responsibilities:Develop and maintain a...

  • Area Manager

    1 month ago

    Ottawa, Ontario, Canada Dexterra Full time

    Job Title: Area ManagerWe are seeking a highly skilled and experienced Area Manager to join our team at Dexterra Group. As a key member of our operations team, you will be responsible for overseeing multiple account operations and fostering client relationships to drive business growth and profitability.Key Responsibilities:Develop and maintain a deep...

  • Administrative Operations Manager

    5 days ago

    Ottawa, Ontario, Canada Interrent Holdings Manager Limited Partnership Full time

    Job TitleAdministrative Operations ManagerCompany OverviewInterrent Holdings Manager Limited Partnership is a leading provider of property administration services. We are committed to delivering exceptional results and building long-term relationships with our clients.Job SummaryWe are seeking an experienced Administrative Operations Manager to join our...

  • Administrative Officer

    4 weeks ago

    Ottawa, Ontario, Canada Interrent Holdings Manager Limited Partnership Full time

    We are seeking an experienced Administrative Officer to join our team at Interrent Holdings Manager Limited Partnership. The successful candidate will be responsible for implementing new administrative procedures, reviewing and evaluating existing procedures, and establishing work priorities to ensure deadlines are met.Key ResponsibilitiesImplement new...

  • Administrative Officer

    4 weeks ago

    Ottawa, Ontario, Canada Interrent Holdings Manager Limited Partnership Full time

    Job DescriptionWe are seeking an experienced Administrative Officer to join our team at Interrent Holdings Manager Limited Partnership. The successful candidate will be responsible for implementing new administrative procedures, reviewing and evaluating existing procedures, and establishing work priorities to ensure deadlines are met.Key...

  • Administrative Officer

    4 weeks ago

    Ottawa, Ontario, Canada Interrent Holdings Manager Limited Partnership Full time

    Job SummaryWe are seeking an experienced Administrative Officer to join our team at Interrent Holdings Manager Limited Partnership. The successful candidate will be responsible for implementing new administrative procedures, reviewing and evaluating existing procedures, and establishing work priorities to ensure deadlines are met.Key...

  • Area Manager II

    4 weeks ago

    Ottawa, Ontario, Canada Amazon Full time

    Job SummaryAmazon's WW Operations network delivers millions of packages and smiles to customers every day. We are seeking a motivated, customer-focused individual to lead a team of hourly workforce as an Area Manager. In this role, you will be responsible for engaging your team during shifts to maintain the highest levels of safety, quality, attendance, and...

  • Administrative Officer

    4 weeks ago

    Ottawa, Ontario, Canada Interrent Holdings Manager Limited Partnership Full time

    Job DescriptionWe are seeking an experienced Administrative Officer to join our team at Interrent Holdings Manager Limited Partnership. The successful candidate will be responsible for implementing new administrative procedures, reviewing and evaluating existing procedures, and establishing work priorities to ensure deadlines are met.Key...

  • Administrative Officer

    4 weeks ago

    Ottawa, Ontario, Canada Interrent Holdings Manager Limited Partnership Full time

    Job SummaryWe are seeking an experienced Administrative Officer to join our team at Interrent Holdings Manager Limited Partnership. The successful candidate will be responsible for implementing new administrative procedures, reviewing and evaluating existing procedures, and establishing work priorities to ensure deadlines are met.Key...

  • Area Manager Position

    2 weeks ago

    Ottawa, Ontario, Canada Guardteck Full time

    Job Description: We are seeking a highly skilled and experienced Area Manager to join our team at Guardteck Security. As an Area Manager, you will be responsible for the day-to-day operations of our guard force, ensuring high-quality customer service and effective personnel management.Key Responsibilities: Develop and implement efficient processes and...

  • Area Manager II

    1 month ago

    Ottawa, Ontario, Canada Amazon Full time

    Job SummaryAs an Area Manager at Amazon, you will lead a team of hourly workforce and be responsible for maintaining the highest levels of safety, quality, attendance, and performance. You will also play a key role in ensuring customer expectations are met, with a focus on delivering packages and smiles to customers every day.Key ResponsibilitiesSupport,...

  • Area Manager II

    1 month ago

    Ottawa, Ontario, Canada Amazon Full time

    Job SummaryAmazon's WW Operations network is a dynamic and fast-paced environment that requires motivated and customer-focused individuals to lead our teams as Area Managers. In this role, you will be responsible for engaging your team during shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role...

  • Amazon Area Manager

    1 month ago

    Ottawa, Ontario, Canada Dexterra Full time

    About the RoleWe are seeking an experienced Area Manager to join our team at Dexterra Group. As a key member of our operations team, you will be responsible for overseeing multiple account operations and fostering client relationships to drive business growth and profitability.Key ResponsibilitiesSupervise site supervisors, team leads, and managers to ensure...

  • Management Position

    3 weeks ago

    Ottawa, Ontario, Canada Messer Americas Full time

    About Messer AmericasMesser Americas is a leading industrial and medical gas company in North and South America. We offer over 125 years of expertise in industrial, medical, specialty and electronic gases.Our competitive pay rate and comprehensive benefits package make us an attractive employer.Key Responsibilities:Lead branch staff through effective...

  • Administrative Operations Coordinator

    2 weeks ago

    Ottawa, Ontario, Canada Interrent Holdings Manager Limited Partnership Full time

    Job Description:As an Administration Officer with Interrent Holdings Manager Limited Partnership, you will play a vital role in ensuring the smooth operation of our property administration company. Your responsibilities will include implementing new administrative procedures, reviewing and evaluating existing ones, and ensuring deadlines are met.Implement...

  • Area Manager

    4 weeks ago

    Ottawa, Ontario, Canada Dexterra Full time

    Job Title: Area Manager - Transit Operations LeadAbout the Role:We are seeking a highly skilled and experienced Area Manager to lead our transit operations team. As an Area Manager, you will be responsible for supervising multiple account operations, fostering client relationships, and negotiating client contracts to increase new business opportunities and...

  • Dexterra Group Area Manager

    4 weeks ago

    Ottawa, Ontario, Canada Dexterra Group Full time

    Job OverviewDexterra Group is seeking a highly skilled Area Manager to join our team. As a key representative for our transit cleaning operations, you will be responsible for supervising multiple account operations and fostering client relationships.Key Responsibilities:Develop and maintain a strong understanding of client needs and tailor services to meet...

  • Retail Operations Director, Area Management

    5 days ago

    Ottawa, Ontario, Canada Gold Medal Bakery Full time

    Job OverviewA highly skilled and experienced Retail Operations Director is required to lead the area management team at Gold Medal Bakery. This role involves overseeing multiple store or site locations within a designated territory, focusing on delivering exceptional customer experiences, optimizing partner performance, ensuring store operations meet quality...

  • Area Manager

    4 weeks ago

    Ottawa, Ontario, Canada Dexterra Full time

    Job Title: Area Manager - Transit Operations LeadAbout the Role:As an Area Manager for Dexterra, you will be a key representative for our transit cleaning operations. You will collaborate with site supervisors, team leads, and managers to oversee multiple account operations. Your primary mission is to foster client relationships and negotiate client...

  • Area Manager

    4 weeks ago

    Ottawa, Ontario, Canada Dexterra Full time

    Job Title: Area Manager - Transit Operations LeaderJob Summary: We are seeking a highly skilled Area Manager to lead our transit cleaning operations team. As a key representative of Dexterra, you will be responsible for fostering client relationships, negotiating contracts, and driving business growth.Key Responsibilities:Develop and maintain a strong...

Area Manager

1 month ago

Ottawa, Ontario, Canada Gold Medal Bakery Full time
Job Summary

This role is responsible for leading, managing, coordinating, and implementing daily the Janitorial Services scope of works at all store or site locations within the designated area or territory, across multiple customer banners.

The key focus areas of this role are in managing:

  • Customer Experience & Retention
  • Performance of our Partners & Cleaners
  • Overall Store Operations (Including store budgets, profitability & KPI's)
  • Quality Standards & Audits
  • Training
  • Cost Management
  • Increasing Revenue & Profits per Store and Customer Banners
  • United & Customer Processes, Policies & Guidelines
  • Support to other Area Managers as required

Planning & Budgeting:

  • Responsible for participation in the development and implementation of annual plans by customer banners (annual waxing schedules, budgets, potential add-on sales opportunities).
  • Implement store-level budgets.
  • Create and develop short and long-term strategies at store level to secure sustainability and profitability of all operations.

Customer Relationships & Communication:

  • Build strong relationships with customers and business partners at store level (cross-selling, building trust, delivering good service, consistency, follow-through, being a United brand ambassador and representing the brand positively).
  • Single point of contact at store level with customer for communication between United and the customer for all services (nights, day porters, outside services, etc.) & various departments within United.
  • Address store level customer concerns and provide timely and effective solutions to problems.
  • Support Regional Management on all face-to-face meetings or touchpoints with key customer stakeholders (e.g., Customer District Managers (DM's) & Customer V.P level).
  • Daily/Weekly/Monthly meetings with customers banners on store audits, case management & action plans, periodic schedules, scope of works.
  • Daily/Weekly/Monthly reporting on issues & escalations, action plans, including access issues, to customer.
  • Weekly or as required, store compliance walks with customers.
  • Lead or participate in store transition meetings with new customer and partner together about expectations around scope of works and set expectations.

Internal Communication:

Lead and coordinate all store level communication with United Partners daily on issues and actions.

  • Set expectations with Partners, provide training, coaching & mentoring.
  • Participate in cross-functional weekly & monthly meetings with Regional & Support Teams (e.g., L & D, Partner Relations, Equipment Services).

Process Compliance:

Lead all process initiatives/implementation at store level; work with Senior Management on identifying store level trends and process gaps.

  • Lead store level customer store/calibration walks.
  • Lead process adoption in Salesforce.
  • Responsible for managing business using United technologies provided (e.g., Salesforce/Outlook).
  • Lead and support key United operational processes and KPI's: As per Retention Priority Framework, to name a few.
  • Support Partner Change Overs (PCO) with Partnership team.
  • Material Ordering.
  • In-Store Specials.
  • Conduct Visitation Audits & manage Case management for issues and escalations.
  • Create and implement Periodic Schedules.
  • A.R.I and H & S Compliance.
  • I.D Badging & uniform compliance for all Partners & cleaners.
  • In Store Partner Training and support Partner Effectiveness in Partner training Program.
  • Support Partner Effectiveness team in Hiring/Recruitment/Termination of Partners.
  • Collection of Annexes or any other types of Inspections/reporting required by Customers for Billing purposes.

Cost Management & Controls: Responsible at store level for Revenue + Cost per Store; Budget Vs Actual + Gross margins.

  • Responsible for the store level financial activities related to billing, invoicing, store budgets, customers, suppliers and sub-contractors' expenses, employee hours, material costs over budget, equipment repair costs.
  • Support Senior Management for operational costing for new & existing business.
  • Monitor asset inventory, including but not limited to, equipment and supplies at store level.

Implement transitions of new business in stores in compliance with customer transition process.

  • Lead growth of In-store business by upselling Special services.

Workforce & Performance Management:

  • Co-Lead Performance Management for Partners with Partner Effectiveness team as per United reports (Monthly inspections, escalation reports, attendance reports, visitation reports).

Recruitment, Training & Development:

  • Support Partner Effectiveness team in Hiring/Recruitment/Termination of Partners and Partner management (e.g., Partner Change Overs (PCO); Group Echo; Insurance, Contract signing, ID Badging for all staff and Partners; Material Ordering; Invoicing).
  • Lead In-Store Partner Training (Scope + Equipment + Material Ordering) and support Partner Effectiveness & L & D in overall Partner training program.
  • Lead daily/weekly mentoring and coaching of Partners on store performance and customer scope of works.
  • Monitoring performance of reporting Partners and apply performance improvement plans to improve Partner engagement and productivity in conjunction with Partner Effectiveness team.
  • Responsible for managing business using United technologies provided (e.g. Salesforce & Microsoft Programs). Responsible for asset management.

Education/Experience:

  • Degree in business administration or related field.
  • Minimum of 5 years' experience in the Janitorial industry or any other operational environment experience.
  • 3 – 5 years' experience in a supervisory role.